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All 14 Alice Springs hotels

Diplomat Alice Springs

4.0 of 5
20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
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Diplomat Alice Springs
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Ranked #12 of 14 hotels in Alice Springs
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52 reviews from our community

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Date Rating
Sydney, Australia
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 12 May 2013

This is a well located Hotel/Motel in the middle of Alice CBD with secure parking. It also has its' own licensed hotel (Uncles) and restaurant (Stumps). It is vey convenient to everything in Alice Springs including restuarants, supermarket, speciality shops and tour resellers. The staff are freinds and the room, although getting a clittle dated are clean. Overall good value... More

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See 4 more reviews by PhilK049 for Alice Springs
Hobart, Australia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 7 May 2013

Excellent service from staff who initially looked a little grumpy but behind the veneers was good humour and a willing smiles. Pool was FREEZING, but considering the climate (and the fact I'm from Tassie) it was welcome....but not for long. Really convenient location, right in the heart of Alice and you could walk anywhere. The food service in the restaurant... More

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See 3 more reviews by CatWomanAU for Alice Springs
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review
9 May 2013

Catwoman, Customer service is our main focus here at The Diplomat Motel, I am glad you were able experience that from our team (and share a laugh or two during your stay!) Stumps Family Restaurant recently underwent a menu and theme over-haul. If you are ever in the Alice again, feel free to give Stumps another go. Location is everything... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2013

I had a awesome time at the diplomat. It feels like youre sleeping in a hotel but you got the price as a backpacker. The pool is really nice, and the location is perfect. The staff is really friendlly and always helping you.

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review
25 April 2013

Renee, Glad to hear you enjoyed our quad share rooms situated above Uncles Tavern during your trip through the Alice. These newly converted quad shares come with all the delights of staying in a Hotel - room service, in house movies and housekeeping. I am happy to hear that you took advantage of it. Thank you for your feedback Renee,... More

Townsville
1 review
4 of 5 stars Reviewed 15 April 2013

Staff are excellent.. Very friendly and accomodating. Great spot, right in the middle of Alice, surrounded by shopping, galleries and restaurants. Good secure parking (gates are locked at night). Great bar and restaurant, good atmosphere and friendly crowd. Free Wifi!! Good reception and generous download limit (3.5 gig.) Rooms are good.. Split system air cons, clean carpet, comfy beds.. Not... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review
15 April 2013

Thank you for your review on our property. We are so glad that you enjoyed your stay with us. Exploring the outback is always so much more enjoyable when you have a comfortable base and can interact with positive and friendly staff...and what a way to end your stay - with a delicious meal in our Stumps Restaurant! So thanks... More

Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 April 2013

The Diplomat is your run of the mill motel. The rooms were clean and staff were friendly. We had a room and breakfast package which was great value for a family of four. We ate breakfast and dinner in the restaurant Stumps which was a pleasant surprise. The staff in Stumps were very friendly and happy to talk to us... More

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Melbourne, Australia
2 reviews
2 of 5 stars Reviewed 12 April 2013

If you want a dirty room that smells, uncomfortable bed, continuous noise that will give you sleepless nights, (I felt unsafe in this hotel for the first time travelling. ) extremely rude management this is the hotel for you! Don't believe the website it doesn't reflect the true impression of the hotel, its desperately in need of an upgrade. It... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 April 2013

We are well travelled and chose this hotel for price and location. Booked over the phone and agreed on a price only to find out on check in that they have a fee for credit cards which I wasnt told about and is not on website. The rooms are drab, need updating, house keeping leaves a lot to be desired.... More

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See 4 more reviews by terry246 for Alice Springs
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review
2 April 2013

Thank you for feedback regarding your recent stay at our Motel. We are sorry to hear that you experienced some discomfort during your stay and that our room standard did not meet your expectations. We are always looking for ways in which we can improve our establishment. We are currently in the process of assessing our room appearance to enhance... More

Darwin, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 April 2013 via mobile

I stayed in November with my Mum driving through to Darwin and the room was terrible. The musty smell, crappy kettle, the queen size mattress desperately needed replacing, aircon was very old, noisy and didn't work well and the room over all was very in need of some updating. Also in a very noisy spot. Not worth the rates they... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review
2 April 2013

Thanks for your review on our property regarding your stay in November. We understand how important it is to have a good night sleep and are in the process of reviewing/updating all of our creature comforts in our rooms. I am glad to hear that your dinner experience was enjoyable in Stumps Restaurant. I have noted that your breakfast experience... More

Rosebery NT
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 March 2013

This was lovely. It was centrally located, next to a great pub and had a pool. I had a great sleep and really liked the room! Aircon was not good though. I haven't got much else to say besides this was a really pleasant stay. Recommended.

Was this review helpful? Yes 1
See 2 more reviews by Topknotpigeon for Alice Springs
Cairns
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 February 2013

This motel is in the heart of Alice Springs, a short walk to the mall and shops. There is a well stocked supermarket, bottle shop, restaurants and art galleries close by. The motel offers free car parking, has a nice restaurant and very helpful staff, it has free wifi and rooms have a queen and single bed and would be... More

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Additional Information about Diplomat Alice Springs

Also Known As:
Diplomat Alice Springs Hotel Alice Springs
Diplomat Alice Springs Hotel
All Seasons Alice Springs
Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Alice Springs
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
City center; 50 m from mall. ... more   less 
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