We chose this hotel because of the great reviews on Trip Advisor. The reviewers were right on! The room was large with great views. The staff was so friendly and helpful. We appreciated the laundry next to the rooftop pool. The lobby was beautiful with all of it's Aboriginal art.
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Dear ShirleyD49,
Thanks for your great review of Crowne Plaza Darwin!
Our harbour view rooms do have beautiful views especially at this time of the year when you can regularly catch a storm rolling in across the harbour.
Most pleasing to us is that you found our staff to be friendly and helpful as it is our team that really...
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My wife and I stayed here for 6 nights and we were thoroughly impressed with the level of service. We stayed in a suite that had a pleasant view of the harbor. The room was very clean and the bathroom was modern and spacious. The pool was clean with a comfortable under cover lounge area if you needed to get...
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Dear Bigcohuna,
Thanks for your great review of Crowne Plaza Darwin.
It is great that you found all our facilities and location suited your needs.
Most importantly we are so pleased that you were impressed with the level of service you experienced with us. Our team love to know what you have enjoyed during your visit so that we can...
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Just a really good experience from start to finish, no complaints at all. Staff were great and helpful (even helped me check into my return flight), bed was comfie, room to work in and when I knew I had a phone meeting (at check out) time, they told me to take as long as needed. Just a nice stress free...
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Dear Ben C,
Thanks for your review of us at Crowne Plaza Darwin. It is our role to ensure that you travel for success and we understand that it is the little things that can make a difference.
Delivering great service is a core differentiator for us so we love reading our many positive reviews to reinforce with our team...
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We stayed at the Crowne Plaza Darwin over New Years (2011-12) and while the room was very lovely and staff helpful, there were quite a few hiccups during our stay.
It seemed the hotel was really understaffed for New Years Eve. A small room service order at about 3pm ended up taking over an hour to arrive. Our room was...
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Dear Jessica B,
Thanks for your review of Crowne Plaza Darwin and I sincerely apologise that our service was not up to Scratch on New Years Eve. New Years Eve is not overly a busy time for us so there is no reason that we should have been understaffed. I was away on annual leave during this time so I...
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We have 3 weeks at the Top End and are staying at 5 different locations. Whilst we always include some luxury hotels in our itinary when we do these trips we avoid spending all our time at these places as we often find them a little 'cold and clinical'
What a joy to find the staff at the Crowne Plaza...
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Dear Peter W,
Thank you for taking the time to review us at Crowne Plaza Darwin. We are so pleased to read your comments. We know that you have many choices when it comes to your accommodation needs and we are focused on differentiating ourselves through service and it is great to have this recognised.
We have interstate newspapers arrive...
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Stayed for several nights, overall the best hotel option available in Darwin. Friendly and efficient staff who go beyond the call of duty, good breakfast, good rates available online. Very central location. Small pool, but you don't go to Darwin to sit by a pool.
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Dear Taras_Bulba,
We are so pleased that you rated us the number 1 hotel in Darwin. Our entire team is focused on delivering great service and it is great that they are recognised for going beyond the call of duty. I notice that you are a regular traveller so hope that you have joined our Priority Club Rewards program so...
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Upon arrival at the hotel, we were told most apologetically that our room was unavailable. We were given complimentary drinks in the bar and then were thrilled to find we had been upgraded to a suite! The staff were very friendly and helpful, all prepared to have a friendly word with us. I was most impressed with the breakfast and...
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Dear A Bloke from Oz,
I hope that you enjoyed your visit to the Top End and we are so pleased that we started you off with a warm welcome. Our team are very committed to connecting with our guests to make sure they get the most of their visit to Darwin. Our Executive Chef knows that Breakfast is the...
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Very modern, very large superior hotel. It may have little character, but it does have large, clean, comfy and quiet rooms with good breakfasts (albeit at extra cost). Staff all very helpful and friendly. Pity there’s no wifi in any of the rooms.
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Dear BrynEngland,
Thanks for your review of Crowne Plaza Darwin, I am so pleased you enjoyed your stay with us and found our hotel spacious, comfortable and clean. We do pride ourselves on having an great breakfast as we know it is the most important meal of the day. Thanks also for your commendation of our team and I will...
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Firstly I must commend the staff for making our stay most enjoyable, pleasant and easy. Especially Simon - he could not have done more for us and arranged all our tours with impeccable attention to detail. He even gave us a taxi voucher and free drinks when somehow our breakfast box didn't happen.
The location is excellent and it's worth...
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Dear shazzbrisbane,
Thank-you for your review of Crowne Plaza Darwin. We know our guests have many choices when it comes to their travel needs so we are focused on differentiating ourselves by the service we deliver. It is wonderful to receive the recognition for our team in particular Simon our Guest Experience Manager.
I appreciate your comments regarding our beds...
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We are locals but decided to have a 2 night getaway in the city, so we booked into the Crowne Plaza, Mitchell Street. We stayed New Years day and the following day. Staff were very friendly. Room was nice and big, clean, decent size TV, everything was good. Plenty to choose from for Breakfast, great coffees. We would stay again...
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Dear Sn00py,
It is great to have the locals pop in for a visit!
We are pleased you enjoyed a nice city break and found everything at our hotel to be good. Coffee is our specialty at breakfast and we are committed to having all our Food & Beverage team trained in barista skills, after all everyone loves a great...
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