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Brisbane Marriott Hotel

5.0 of 5
515 Queen Street, Brisbane, Queensland 4000, Australia
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Brisbane Marriott Hotel
Ranked #10 of 160 hotels in Brisbane
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424 reviews from our community

Traveller rating
    212
    127
    50
    23
    12
See reviews for
Families
52
 
Couples
152
 
Solo
44
 
Business
133
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW via mobile

Recently stayed at the Marriott and we were extremely happy with the room, views and service. We made use of the early dinner special on several nights, and were not disappointed. The food and service were excellent. Our room overlooked the river and was quite spectacular - 12th floor. We also found the room to be very quiet. The gym... More

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See 8 more reviews by XOX140 for Brisbane
Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I recently stayed here for two nights on business. The location is nice enough near the river and walking distance to a number of goon restaurants etc. The hotel is fine although it feels a little dated, the rooms and common areas where clean and reasonably well kept, however the lifts seemed fairly slow. The separate lift down to the... More

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See 2 more reviews by Mark D for Brisbane
James F, General Manager at Brisbane Marriott Hotel, responded to this review
23 May 2013

Dear Mark D – Thankyou for your review. While I note your more positive feedback, I am of course very disappointed to learn that your stay was negatively impacted by a lift outage and a fault with the airconditioning in your room. Unfortunately, the issue with the lift was due to a broken control board. A new part was ordered... More

Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 May 2013

Stayed a few nights for work- very welcomed and spoiled by great service. Can only comment on the breakfast which had a wide choice available, but the rooms were great, location perfect and service too. Liked being close to the river and ferry

Was this review helpful? Yes
James F, General Manager at Brisbane Marriott Hotel, responded to this review
20 May 2013

Dear Awayfrmhome – Thankyou for sharing your experience on Trip Advisor. It warmed my heart to read that you felt spoiled by our great service as that is exactly our objective. Come back again soon. Kind regards James Ferguson General Manager More

Silver Spring, Maryland
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 13 May 2013

If you're a Marriott regular, this will be a treat for you. This Marriott is more on the level of a Renaissance property than your standard Marriot, but then again overseas properties tend to be nicer than their American equivalents. With a little more than 260 rooms you wouldn't expect such amazing service, but you would be surprised how everyone... More

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James F, General Manager at Brisbane Marriott Hotel, responded to this review
20 May 2013

Dear Jig1600 – It really is fantastic to read such a glowing review of our Hotel from a well travelled and frequent Marriott guest. Thankyou in particular for highlighting the level of service you encountered across all departments. While our location and facilities are hard to beat, it is our dedicated and professional staff that truly sets us apart. The... More

Brisbane
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 April 2013

I stayed overnight recently for a function. Rooms were lovely and service was great. Buffet breakfast was absolutely superb! Would def stay again. Nb it's not very close to queen st mall, but great spot if heading to the valley

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James F, General Manager at Brisbane Marriott Hotel, responded to this review
5 May 2013

Dear Mel1707 – It’s wonderful to hear you had such a great stay. Thankyou for taking the time to share your experience and I hope we may welcome you again soon, Please check our website for some fantastic getaway offers. Kind regards James Ferguson General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 April 2013 via mobile

As my son said, Dad I feel famous. Why? Because the staff here were amazing. Nothing was ever a problem. The Marriott is well-placed and every aspect of the hotel is fantastic from food, rooms, service and atmosphere.

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James F, General Manager at Brisbane Marriott Hotel, responded to this review
5 May 2013

Dear Chris I – I am absolutely delighted that we made your son feel famous. It’s our aim in a nutshell and the team will be thrilled to know they exceeded here. Thankyou for rating us so highly and for sharing your feedback. Come back soon for some more red carpet treatment! Kind regards James Ferguson General Manager More

Sydney, Australia
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 23 April 2013 via mobile

I had a very nice and relaxing stay. rooms were very cosy,very comfortable mattress to sleep on. breakfast had varities to choose from like any standard 5* hotel.Staff's behaviour was the icing on the cake,the lady who organized my check out was very co-operative and agile.I liked their hospitality.

Was this review helpful? Yes
See 3 more reviews by NeerajVic for Brisbane
James F, General Manager at Brisbane Marriott Hotel, responded to this review
5 May 2013

Dear NeerajVic – Thankyou so much for your review and rating. We have such a professional and caring team and they will be thrilled to hear that their service to you topped off a great stay. We hope to welcome you back to the Brisbane Marriott in the not too distant future. Kind regards James Ferguson General Manager More

Broadbeach, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 20 April 2013

The hotel room and view was lovely. The problems we experienced were; 1. $50 charge for parking your car in the carpark overnight. It would have been nice to have been informed of this prior to booking or parking our car. 2. The parking not only cost us $50 but the valet staff helped themselves to the change in my... More

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See 2 more reviews by Barkeefamily for Brisbane
James F, General Manager at Brisbane Marriott Hotel, responded to this review
23 April 2013

Dear Barkeefamily – We normally receive such wonderful feedback on our customer service and I do apologise that this has not been your experience. In referring to our previous correspondence with you, our parking fee is consistent with other city hotels and is noted in our booking confirmations. I concur wholeheartedly that toast is needed to complete a meal of... More

Cairns
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 April 2013

We recently spent a saturday night here.Staff were very professional and helpful. Concierge had a new limo waiting - no booking required, which took us to our engagement for $25 - good value. The restaurant for breakfast was very good with pan fried omelettes available and a friendly chef. The view over the city was awesome from our room .... More

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James F, General Manager at Brisbane Marriott Hotel, responded to this review
23 April 2013

Dear CairnsTracey – I’m delighted to read that you enjoyed our service across all departments as well as the great view from your room and, courtesy of Marriott’s renowned ‘Revive’ bedding package, a wonderfully comfortable night’s sleep. I am sorry that you didn’t receive a King bedded room. However, we have a limited number and while we do our very... More

Newcastle
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 April 2013

Thinking I was just checking into another hotel..... well I got such a surprise. The taxi dropped us off at the lower entrance, where we were greeted by the concierge who directed us to the lobby level. We were welcomed and the checking in process was faultless. Within the hour of being in our room we received a courteous call... More

Was this review helpful? Yes 1
James F, General Manager at Brisbane Marriott Hotel, responded to this review
23 April 2013

Dear Joseaart – Thank you for sharing your recent experience. It’s so heartening to hear such wonderful praise of our service and standards, particularly from a seasoned traveller. Your positive review and highly recommended rating is greatly appreciated. Please come back soon for another stay fit for royalty! Kind regards James Ferguson General Manager More

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Hotel Summarization (Beta)

What travellers say

  • Room service(14)
  • Story Bridge(8)
  • River view(7)
  • Breakfast buffet(5)
  • Good location(5)
  • Flat screen(5)
  • Friendly and helpful(4)
  • High floor(3)
  • Very nice(3)

Additional Information about Brisbane Marriott Hotel

Address: 515 Queen Street, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Brisbane
#5 Family Hotels in Brisbane
#10 Luxury Hotels in Brisbane
Price Range: £££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
With its stylish architecture, elegant spaces and attentive staff, the Brisbane Marriott makes a lasting impression. Unique among Brisbane hotels, discover impressive guest rooms, suites and executive-level rooms capturing stunning views of the city skyline or the Brisbane River. From the traditional elegant room decor, to the marble bathrooms, celebrated luxury bedding and wireless internet connectivity, our hotel in Brisbane offers cutting edge comfort. Relax in the pool or at the award-winning Dome Spa Retreat which provides hours of blissful distraction. Motion Bar & Grill, the hotel’s stylish restaurant, offers dining in a casual but cool space including an open-kitchen, outside seating on M Deck with views of the Brisbane River and the upmarket ambience of M Bar. Our Brisbane hotel specialises in weddings, social and business events & meetings, with 720sq metres of flexible meeting and event space accented by natural light and river views, imaginative catering and a full-service business centre. ... more   less 
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Also Known As:
Marriott Brisbane
Brisbane Marriott

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Brisbane Marriott Hotel
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