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All 149 Brisbane hotels »

Sapphire Resort

5 Brereton Street, Brisbane, Queensland 4101, Australia (Formerly Comfort Inn)
Hotel amenities
Ranked #83 of 149 hotels in Brisbane
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    3
    7
    10
    3
    4
Date Rating
AliBO2011
Auckland, New Zealand
Senior Reviewer
9 reviews
2 helpful votes
1 of 5 stars Reviewed 19 February 2012 NEW

I totally agree with everything MikeJordan99 wrote about below! We stayed here for 3 nights between Christmas and New Year 2011. The place was like an old maze! Our room stunk the whole time with this air freshener smell that burnt your nostrils it was that strong, the air con didn't work well and was so noisy we couldn't sleep.... More

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Mark J
Sydney, Australia
1 review
1 helpful vote
1 of 5 stars Reviewed 17 February 2012 NEW
1
person found this review helpful

Didn't expect much for $99, and my expectations were exceeded (if you understand my comment). There is a SERIOUS issue with the rude, extremely curt young Chinese receptionist. She is without doubt the rudest, most indifferent receptionist I have encountered within 30 years of global travel. Management (if there is one), sack her immediately, you have NO idea what a... More

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nannabecs
Gold Coast Australia
Reviewer
5 reviews
4 of 5 stars Reviewed 31 January 2012

budget concious... Perfect stay... Not flash but comfortable. nothing was too difficult in requiring early check in due to early plane arrival. excellent location with FREE undercover parking. easy walk to south bank More

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mikejordan99
Australia
Senior Reviewer
7 reviews
7 helpful votes
2 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Stayed one night there. I have been a regular customer over quite a few years but I won't be back again. It has slipped drastically in recent times. Reception was unfriendly and curt. I am used to having a credit card swipe for security reasons but this time they actually charged me $150 as a deposit for the key. Sure... More

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Genises
Nottingham, United Kingdom
Senior Contributor
23 reviews
12 helpful votes
3 of 5 stars Reviewed 24 December 2011

Good location, rooms were sufficient and loved the balcony. Secure parking and a pool were a bonus. Our room wasn't the cleanest and noise from within the complex really travelled and echoed about being quite noisy with people coming from town in the early hours of the morning. More

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Jennifferr
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 22 November 2011

Good position, clean but no Iron and ironing board (have to go to laundry to get them) is not convenient for business booking. Tomorrow's clothes hanging over shower to get rid of creases. Won't be back because of this. More

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Management Representative, Management Representative at Sapphire Resort, responded to this review
4 December 2011

Dear Jennifferr, Thank you for your review on your recent stay. I am sorry to hear that you were not completely satisfied with our services. I would like to kindly inform you that on request we are more than happy to provide guests with an iron and ironing board if they don't want to use the ones in the laundry.... More

MerlsWA
Perth
Senior Contributor
22 reviews
16 helpful votes
4 of 5 stars Reviewed 20 August 2011
1
person found this review helpful

I stayed at the Sapphire Resort for 6 nights by myself to attend a work related course. I chose this hotel due to its close proximity to the course venue and for its very reasonable price (<$100/night). On arrival, the front desk was efficient, polite and able to answer my questions. There was no delay in being served. I didn’t... More

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Management Representative, Management Representative at Sapphire Resort, responded to this review
4 December 2011

Dear MerlsWA, I would like to thank you for your feedback posted on Tripadvisor. Please note that there are only limited stock of dish washing liquid, shampoo etc available in our rooms, we are happy to provide guests with some more on request. Although there is no cutlery in the rooms, we have them stored at reception and we are... More

lilianpink
Sydney, Australia
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 11 August 2011
1
person found this review helpful

I wouldn't stay here if you can help it. Yes, if you get a room for less than $100, it's good value, and it's in a great location, close to west end and walkable to southbank, but it has some serious issues. Mainly, very noisy, people going in and out of their rooms and down the corridors all night kept... More

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Management Representative, Management Representative at Sapphire Resort, responded to this review
4 December 2011

Dear lilianpink, I would like to thank you to provide us with your feedback. I am sorry to hear that that your experience at the Sapphire Resort did not meet your expectation. Kindest regards, Melinda More

WarwickKangaroo
Warwick
Senior Contributor
23 reviews
14 helpful votes
3 of 5 stars Reviewed 20 July 2011

We had a comfortable night at the Sapphire Resort. Good bed, hot water, clean room. Being a Friday night we wanted to watch The Tudors on ABC 2. NO DIGITAL TV! Amazing in this day and age. Also when we checked in, having booked 3 weeks previously and given our credit card number as usual, we were shocked to be... More

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Management Representative, Management Representative at Sapphire Resort, responded to this review
4 December 2011

Dear WarwickKangaroo, Thank you for your review on your stay and thank you for devoting your time to post this on Trip Advisor. I would like to apologize on behalf of the arrogant receptionist. Please note that to be able to accept and hold a reservation we are asking for a one night deposit at the time of making a... More

IFeet
Perth
Contributor
14 reviews
40 helpful votes
3 of 5 stars Reviewed 14 July 2011

We booked this family apartment as we were due to arrive at 1am, and we knew we would be out all that day and at the Metallica concert that night, and then leave the day after. It was fine for that purpose, very very small, the bathroom was tiny. One double bed and two smaller beds for our teens, all... More

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Management Representative, Management Representative at Sapphire Resort, responded to this review
4 December 2011

Dear IFeet, I would like to thank you for providing us with your feedback. We hope you enjoyed the concert. We look forward to welcoming you back in the very near future. Kindest regards, Melinda More

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Sapphire Resort Also Known As

  • Sapphire Hotel Brisbane
Address: 5 Brereton Street, Brisbane, Queensland 4101, Australia (Formerly Comfort Inn)

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