Didn't expect much for $99, and my expectations were exceeded (if you understand my comment). There is a SERIOUS issue with the rude, extremely curt young Chinese receptionist. She is without doubt the rudest, most indifferent receptionist I have encountered within 30 years of global travel. Management (if there is one), sack her immediately, you have NO idea what a... More

budget concious... Perfect stay... Not flash but comfortable. nothing was too difficult in requiring early check in due to early plane arrival. excellent location with FREE undercover parking. easy walk to south bank More

Stayed one night there. I have been a regular customer over quite a few years but I won't be back again. It has slipped drastically in recent times. Reception was unfriendly and curt. I am used to having a credit card swipe for security reasons but this time they actually charged me $150 as a deposit for the key. Sure... More

Good location, rooms were sufficient and loved the balcony. Secure parking and a pool were a bonus. Our room wasn't the cleanest and noise from within the complex really travelled and echoed about being quite noisy with people coming from town in the early hours of the morning. More

Good position, clean but no Iron and ironing board (have to go to laundry to get them) is not convenient for business booking. Tomorrow's clothes hanging over shower to get rid of creases. Won't be back because of this. More

I stayed at the Sapphire Resort for 6 nights by myself to attend a work related course. I chose this hotel due to its close proximity to the course venue and for its very reasonable price (<$100/night). On arrival, the front desk was efficient, polite and able to answer my questions. There was no delay in being served. I didn’t... More

I wouldn't stay here if you can help it. Yes, if you get a room for less than $100, it's good value, and it's in a great location, close to west end and walkable to southbank, but it has some serious issues. Mainly, very noisy, people going in and out of their rooms and down the corridors all night kept... More

We had a comfortable night at the Sapphire Resort. Good bed, hot water, clean room. Being a Friday night we wanted to watch The Tudors on ABC 2. NO DIGITAL TV! Amazing in this day and age. Also when we checked in, having booked 3 weeks previously and given our credit card number as usual, we were shocked to be... More

We booked this family apartment as we were due to arrive at 1am, and we knew we would be out all that day and at the Metallica concert that night, and then leave the day after. It was fine for that purpose, very very small, the bathroom was tiny. One double bed and two smaller beds for our teens, all... More