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Rydges South Bank Brisbane


Hotel class 4.0 of 5
Corner Grey & Glenelg Streets | South Bank, Brisbane 4101, Australia
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Reviews you can trust

84% Recommend
4.0 of 5 stars 86 reviews
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By trip type
All (86)
[ Date ] [ Rating ]
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4 of 5 stars
Queensland
29 Dec 2009 | Trip type: Couples New

The staff at this hotel go out of their way to help you. I joined the Priority Guest Scheme and had some geat offers sent and the staff responded to my emails quickly and were very helpful. The Reception staff were always friendly even though they were very busy. The CBD bar had a wonderful chef and we were surprised... more

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2 of 5 stars
brisbane
27 Dec 2009 | Trip type: Family New

I love this hotel and have stayed a half a dozen times - perhaps because it was boxing day the staff were a little jaded - but a few issues - one when we pulled up the lobby was empty - the 2 guys in concierge who normally help with the bags just stood and chatted while we unloaded are... more

Management response from
Callum_Kennedy, Executive Assistant Manager

Dear “pom04” It was disappointing to read your review regarding your recent stay at Rydges South Bank. The hotel prides itself on its welcome, great customer service and staff, therefore it was concerning that we failed on both concierge and front desk on this occasion. I have discussed this in depth with the Front Office Manager as this is not...

A nice stay
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4 of 5 stars
Sydney
24 Dec 2009 | Trip type: Business, Couples
1
person found this review helpful

No complaints about the hotel. We were very conveniently located next to a lot of sights in Brisbane and a few steps away from a cinema. The walk to the city CBD took us about 15 minutes. more

Management response from
Callum_Kennedy, Executive Assistant Manager

Hi “HarrieRW” Thanks for the review! Really glad you enjoyed your stay and the location suited your needs. Hope to welcome you back to the hotel sometime. Regards Callum Kennedy Executive Assistant Manager

Super hotel
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5 of 5 stars
Nottingham, United Kingdom
4 Dec 2009 | Trip type: Couples
1
person found this review helpful

Excellent hotel - premium twin room. Included two huge beds, sitting area, and much more. Balcony terrace with superb view of the city. Near to South Bank parklands and plenty of bars and restaurants. Recommend the weekly bus/train/ferry ticket. more

Management response from
Callum_Kennedy, Executive Assistant Manager

Thanks for the review “StephanieR4” South Bank precinct is a great place to visit with many restaurants, bars and boutique shops, and I am glad you had the opportunity to experience this. Thank you for your comments regarding the room and the views; the views are amazing over the city. Should you be in Brisbane in the future, I hope...

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5 of 5 stars
Darwin
3 Dec 2009 | Trip type: Business
2
people found this review helpful

Could not find any fault in any area from checkin to checkout in fact felt all staff went beyond their call of duty to make sure stay was one to remember more

Management response from
Callum_Kennedy, Executive Assistant Manager

Many thanks for the feedback “Irish60Darwin” Really pleasing to hear the team went beyond the call of duty to make your stay a memorable one. I do hope we have the opportunity to welcome you back in the future. Kind regards Callum Kennedy Executive Assistant Manager

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2 of 5 stars
Brisbane
1 Dec 2009 | Trip type: Business, Couples

The wife and I stayed one night to attend a function at the nearby convention centre. It's location is it's best point, rooms were fine. BUT, you know those places were nothing is to much trouble - well this isn't one. We realised that the buttons for my tuxedo had been left at home and thought they might have a... more

Management response from
Scott Levey, Front Office Manager

Thank you for taking the time to review the hotel ‘geoffandmichelle,’ The team at the hotel holds great pride on our high standards of service and attention to detail. It is concerning the response given by our staff member regarding the buttons as described; whilst we may not have a stock of certain items, as a service the team member...

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3 of 5 stars
Munich
22 Nov 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Close to trainstation, the river, museums and the exhibition centre. Rooms nice, internet very expensive, breakfast great. Service could be beter. more

Management response from
Scott Levey, Front Office Manager

Many thanks for the Review CP0801, It's great to hear that you enjoyed your room and the hotel's breakfast offerings. The hotel is definately located in a very fortunate position; giving our guests extensive exposure to the great offering of the South Bank Precinct. I would like to hear more of your dissapointments with service standards and would be delighted...

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4 of 5 stars
, Capalaba, Brisbane, Queensland
10 Nov 2009 | Trip type: Couples

My husband and I arranged a special weekend for ourselves and our dearest friends to celebrate our anniveries (our 25th and their 5th) and by attending the Good Food and Wine show in the nearby Convention Centre. We found all staff we encountered extremely helpful and friendly. The hotel itself is situated in a very convienent location not only close... more

Management response from
Scott Levey, Front Office Manager

Many thanks for the review 'Weekenders58', It's a pleasure to hear of your enjoyable stay celebrating your anniversary with us and at the Good Food & Wine show. It's fantastic to hear of your positive experiences with relation to our staff; we pride ourselves on our approach to guest service and can see this was reflected in your stay. We...

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4 of 5 stars
Australia
29 Oct 2009
3
people found this review helpful

I stayed in a deluxe riverview twin with my brother in September. The view is nice, the service is above average for a hotel of that rating, particularly the concierge service which was exceptional (even better than a $1500 per night room in Paris). Front desk efficient, friendly and helpful, room service the same, beds very comfortable, bathrooms a bit... more

Management response from
Callum_Kennedy, Executive Assistant Manager

Thanks for the review “JacWasHere2009” Really appreciate the comments regarding the team, especially the Concierge! We are currently working through a maintenance program with regards to the bathrooms to regenerate them. The Gymnasium is also in the process of a complete refit, which is due for completion by 12th November 2009, including state of the art “Life Fitness” cardio and...

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5 of 5 stars
WA
28 Oct 2009 | Trip type: Family
3
people found this review helpful

We've stayed at plenty of hotels in Brisbane but never stayed at South Bank. We totally loved it. The kids are generally hard to please when you go on holiday and don't stay at theme parks, but they loved South bank. The hotel staff were so friendly to us, they really made the stay fab. We picked this hotel due... more

Management response from
Callum_Kennedy, Executive Assistant Manager

Dear “Faith1998” Thanks for the review! South Bank is a great place for children and I am glad that your kids enjoyed the area; I am sure “Streets Beach” was a hit. Your comments regarding the team are energising so thank you, and I am also glad that we managed to get you straight into your room upon your early...

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Rydges South Bank Brisbane Also Known As

  • Rydges South Bank Hotel Brisbane
  • Brisbane Rydges South Bank
Address: Corner Grey & Glenelg Streets | South Bank, Brisbane 4101, Australia
Brisbane hotels Rydges South Bank Brisbane
4.0/5.0
86