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All 70 Cairns hotels

Holiday Inn Cairns

4.5 of 5
121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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Ranked #15 of 70 hotels in Cairns
Most recent review
4 of 5 stars Reviewed 17 June 2013
Ryan B Brisbane, Australia
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575 reviews from our community

Traveller rating
    156
    291
    89
    21
    18
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Families
108
 
Couples
254
 
Solo
40
 
Business
60
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 17 June 2013 NEW

The hotel is a short walk from all the shops and restaurants and is situated just across the road from the foreshore. I would recomend staying in the front rooms above the 3 floor jst so you get a bit of a view over the bay. The pool was good and big enough to do a few laps, and was... More

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South coast NSW
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

We stayed three nights at holiday inn and were pleasantly surprised at standard of the hotel and very friendly and efficient service. Bathrooms are small but functional. Ideally located on the esplanade just outside the busy tourist area. Short walk to shops restaurants etc.

Was this review helpful? Yes 1
See 2 more reviews by Kcandthecook for Cairns
Matt R, General Manager at Holiday Inn Cairns, responded to this review
18 June 2013

Hi Kcandthecook, Thank you for your great feedback on Trip advisor. I enjoy reading all of our reviews and appreciate the time you have taken to review our great hotel. We are lucky to be located in such a prime position, right on the esplanade, close to all amenities and local attractions. If your travels bring you to Cairns in... More

Katoomba, Australia
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 11 June 2013

We had to go to Cairns for a Funeral. So we were not there for pleasure. But staying at Holiday Inn made our stay feel much better. I like the location of Holiday Inn, it is just across the road from the Esplanade where you can go for walks, run or ride your bike if you have one or hire... More

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See 2 more reviews by Tuna111 for Cairns
Matt R, General Manager at Holiday Inn Cairns, responded to this review
18 June 2013

Hi Tuna111, Please accept our condolences, it is never an easy time, however I am glad to hear that our team looked after you whilst you were here. I do apologise that you were not greeted as a priority club member & I have also noted your comments regarding the cleanliness of the rooms. We always strive to ensure that... More

Brooksville
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 June 2013

Loved our stay here. Great rooms and service. Meals seemed little pricey so ate outside of hotel. Close to everything. Tours picked you up right outside lobby. Always seemed spotless.Always helpful at front desk.

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
18 June 2013

Hi Russell B, Thank you for your recent feedback on Trip advisor. I appreciate the time you have taken to review our great hotel. I have passed this onto our team who love to read the feedback as well. I am glad to hear that you enjoyed your stay. If your travels bring you to Cairns in the near future,... More

Brisbane
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 June 2013

We really enjoyed our stay at the Holiday Inn and were only sorry we couldn't stay longer. The room was extremely comfortable, staff were always friendly and willing to assist, breakfast was a great feast, and the hotel is ideally and centrally located. A big thanks is due to the manager Matt Ridley. Following an initial misunderstanding with the booking... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
18 June 2013

Hi MaggsBrisbane, I am glad to hear that you enjoyed your stay with us. We are very lucky to be located in such a prime position right on the main esplanade. I am glad we were able to sort out the misunderstanding with you booking. Thank you for your great feedback. If your travels bring you to Cairns in the... More

Winter Haven, Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 June 2013

We enjoyed our stay so much we want to return soon. Only one down fall was that we had to pay for internet service. You did get 2 hours free internet if you bought a drink in the bar. The staff was the best seen to date at a Holiday Inn. Very helpful and always willing to help make our... More

Was this review helpful? Yes 1
Matt R, General Manager at Holiday Inn Cairns, responded to this review
12 June 2013

Hi SonnyFromFla Thank you for your recent feedback on Trip advisor. I am so glad to hear that your enjoyed your stay with us here. I will be sure to pass this onto our team. It is truly rewarding to hear such great feedback. If you join our Priority Club rewards, soon to be IHG Rewards as of July. You... More

Paraparaumu
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

Only stayed one night here, we arrived very early and our room wasn't ready but that wasn't a problem and the very friendly staff gave us a number of options including having a different room that was available straight away. The ground floor room we stayed in was lovely, so clean and modern. The breakfast was one of the best... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
6 June 2013

Hi Kyla W Thank you for your recent feedback on Trip advisor. I am glad to hear that you enjoyed your stay with us here at the hotel. Our breakfast is great, and there is lots of variety. We are very lucky, we don’t have to go too far to enjoy a bit of tranquility. We can just walk into... More

London, United Kingdom
Top Contributor
80 reviews 80 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 June 2013

We stayed one night at this hotel in May 2013 before traveling to the Whitsundays. Our room was on the ground floor which was quite noisy. There was a slight smell in the room which I couldn't work out whether it was the aircon or not. A mouldy smell. The aircon was quite noisy too. We had a patio area... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
6 June 2013

Hi TIpperGee13 Thank you for your recent feedback, it is always great to see such active members of the online community. I am glad to see that you enjoyed the location; we are in an excellent spot, right on the esplanade. I am sad to hear that your room was not what your expected. I always encourage our guests to... More

Brisbane, Queensland, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 30 May 2013 via mobile

In reading some of the not so nice reviews on this hotel I began to think I was in a different hotel. My wife and I experience was faultless. From the front desk, room maids and the breakfast staff were all very friendly and knowledgeable about their hotel. The breakfast was one of the best I've had at a hotel... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
31 May 2013

Dear Darren776, Thank you for your recent feedback on trip Advisor, it is always lovely to see such active members of the online community. First of all, I am so glad to hear that your stay was faultless. Our team works extremely hard to deliver the best customer service and experience for our guests, so it is truly rewarding to... More

Melbourne
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 May 2013

I only stayed a night for work but really liked the resort feel. I had a room with 2 double beds with window to the internal courtyard and glimpse of the bay beyond. It was modern and recently refurbished so you may need to ask for this type of room. If I go back on holiday it will be to... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
31 May 2013

Dear WenZan , Thank you for your recent feedback on Trip Advisor. It is so nice to see such active members of the online community. I am glad to hear that you enjoyed your stay. We are very lucky because with all of our rooms you can get an ocean view, beautiful city and mountain views, as well as enjoying... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Tour Desk(32)
  • Ocean view room(19)
  • Great location(12)
  • Buffet breakfast(11)
  • Clean and comfortable(11)
  • King bed(5)
  • Pool area(5)
  • Great Hotel(4)
  • Very nice(3)
  • Late check(3)

Additional Information about Holiday Inn Cairns

Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Cairns
#8 Luxury Hotels in Cairns
#12 Family Hotels in Cairns
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
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Also Known As:
Holiday Inn Cairns Hotel
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

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