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All 80 Cairns hotels »

Quality Hotel Sheridan Plaza

4.5 of 5
295 Sheridan St, Cairns, Queensland 4870, Australia
Hotel amenities
Ranked #43 of 80 hotels in Cairns
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
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    11
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Date Rating
Mark V
Launceston, Tasmania, Australia
Reviewer
3 reviews
5 of 5 stars Reviewed 16 February 2012 NEW

I would just like to say a big thank you Fran and the staff at the Sheridan Plaza Hotel. Fran was a massive help to us while we were staying in Cairns. She helped us plan our activities our places to eat and drink. She was instrumental in helping us have one of the best holidays we have ever had.... More

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J B
Columbus
Reviewer
3 reviews
2 of 5 stars Reviewed 15 January 2012

The family was wrapping up a trip to Queensland and had an early morning flight so we decided to stay at the Quality Hotel Sheridan Plaza hotel because of its convenient location to the airport. The staff was pleasant however we were not satisfied with the cleanliness of the facility. The chairs in our room were stained and when I... More

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Krakonosh
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Senior Contributor
43 reviews
25 helpful votes
4 of 5 stars Reviewed 2 January 2012

Easy to find, just on the main road through Cairns. Stayed for one night on the way back from the far north. It was a great recovery experience after driving for days on rough roads with the bonus of having our ute parked under cover when it was raining quite heavily. The room was surprisingly large and fairly well appointed,... More

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David-Sydney_Aust
Sydney, Australia
Top Contributor
56 reviews
27 helpful votes
3 of 5 stars Reviewed 17 October 2011

We did an overnight here on the last day of our holiday up north. The staff are pleasant and the rooms appear to have undergone a recent makeover with new soft furnishings. The grounds i.e. gardens need some work and the exterior is getting due for something. You do need a car as the hotel is away from the main... More

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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
18 October 2011

Yes the hotel has had a major refurbishment with new carpet throughout the building, new beds and bedding, new proximity card door locks, new chairs and 80cm digital TV's. We are continually upgading the hotel and facilities. Sheridan St is the main road and your room was on that side of the hotel as you said. You must have been... More

DeanTownsville
Townsville
1 review
5 of 5 stars Reviewed 18 August 2011

I found the staff headed buy a very friendly leader Leanne to be extremely friendly and helpful. Any family, individual, or business person passing through Cairns, needs to call in and say hello and have a stay. Gym and pool with a laundry, great meals good prices. Don't stay away More

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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
5 September 2011

Thank you so much for taking the time to post your review about our beatiful hotel. Your comments and kind words really do make all the hard work and dedication shown by the staff, worthwhile. Thank you. More

Perry M
Brisbane, Australia
1 review
5 of 5 stars Reviewed 14 August 2011

I just recently stayed at this hotel and I was so pleased with the visit I had to write. I visited Cairns on a whim and luckily ended up at this hotel. I considered this hotel clean and a best-value visit. The stand-out experience for me - was the hotel team from the night I checked-in until the time I... More

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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
5 September 2011

Thank you so much for taking the time to post your review of The Sheridan Plaza. We really try to make you feel like part of the family while you are staying with us and we all want you to enjoy the fabulous sights of the tropical region. Your kind words will encourage our hard working staff even more. Thank... More

Jen_255325
Newcastle, Australia
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 12 August 2011

Overnight stay prior to flying home from a holiday. Older motel, bed was OK but I found the pillows really hard and did not sleep very well because of them. Check in and service were friendly and helpful. Mini bar was reasonably priced. We ate dinner in the restaurant and had to send both main meals back as they were... More

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Debbie Q
Cairns, Australia
1 review
5 of 5 stars Reviewed 10 August 2011

My husband and I stayed at this hotel for a month whilst looking for a place to rent in Cairns. We had a fantastic stay and highly recommend this hotel. Our room was serviced daily, bathroom was great, televisions are new and on the whole was a 'home away from home'! The staff we encountered were always professional and friendly... More

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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
5 September 2011

Thank you so much for taking the time to write a review on our property. It is very refreshing to get such positive feedback. People are often very quick to critisize but generally keep the positive comments to themselves. Our staff are always keen to assist our guests and are always looking to anticipate their needs. Thank you again for... More

SueleighC
Melbourne, Australia
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed 7 August 2011

Arrived late after a delayed flight. Decent hotel with 24 hour reception on road from airport into Cairns. More

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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
5 September 2011

Thank you for your comments. It is a shame you were only with us for a very short time. I also think that 24 hour reception is such an important feature of a hotel when I travel. Along with 24 hour room service and free in-house movies even a short stay can be enjoyed. I hope your next stay will... More

nellie027
yorkshire
Contributor
15 reviews
27 helpful votes
5 of 5 stars Reviewed 4 August 2011

We arrived in Cairns late evening in lashing rain with Cyclone Yasi due to hit the Queensland coast so we were unable to head to our holiday destination Ellis Beach, we were advised to head into Cairns and find alternative accommodation, the Sheridan Plaza was the first hotel we came accross that could accommodate us eventhough they were full and... More

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Stuart Munro, General Manager at Quality Hotel Sheridan Plaza, responded to this review
5 September 2011

Wow what great comments and thank you for being so concise. As a relatively new hotel the Sheridan Plaza has been built to very high cyclone codes. You certainly picked the best Cairns hotel to be in during a cyclone. What a lot of guests don't always realize is that in good hotels the primary importance is the safety and... More

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Quality Hotel Sheridan Plaza Also Known As

  • Quality Inn Cairns
  • Quality Hotel Cairns
Address: 295 Sheridan St, Cairns, Queensland 4870, Australia

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Quality Hotel Sheridan Plaza
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