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All Seasons Cairns Gateway Resort


Corner Anderson Road & Bruce Highway, Woree, Cairns 4870, Australia
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Reviews you can trust

59% Do not recommend
3.0 of 5 stars 12 reviews
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3 of 5 stars
Far North Queensland
16 Sep 2009 | Trip type: Couples

This is an older resort / motel but was clean, quiet and tidy, with a fantastic pool. It is a short drive to the city and many shopping centres. Many tourist activities are within 150 km. We were lucky enough to have Sara as the receptionist and she is lovely. She knows her job, the area, what people want and... more

Management response from
GatewayManager, Hotel Manager

Thank you for taking the time to comment on Tripadvisor.com. It is always extremely pleasing to hear positive comments about our hotel, particularly when they are directed towards the staff members. Unfortunately, in many cases we are never made aware of the positive contributions the members of staff make in meeting and exceeding our guest’s expectations. I have shared your...

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1 of 5 stars
Brisbane, Australia
17 Jul 2009 | Trip type: Family

After reading the available reviews you have no-one to blame but yourself for choosing this "resort".............. everything we read we experienced, unfortunately it wasn't until after our stay that our of curiosity we looked it up on Trip Advisor. Once the bill was paid in advance the manager/owner turned from Dr Jekyll into Mr Hyde ........... nice before they had... more

Management response from
GatewayManager, Hotel Manager

Dear Snuffin, Thank you for taking the time write to Trip Advisor with regards to a recent stay at All Seasons Cairns Gateway Resort. I assure you that your comments with regard to deficiencies in our hotel facility are being given serious consideration. Past experience has demonstrated that some of our greatest improvements have been made as a result of...

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3 of 5 stars
Eagle Pass, Texas
25 Mar 2009 | Trip type: Friends getaway

Let me say some the of the staff at hotel is Great and very helpful. A day or two later the staff was horrible. Hopefully you are there when they have the A staff. We had a room with a queen bed and one single. The queen bed is actually two singles put togeher so you cant sleep in the... more

Management response from
GatewayManager, Hotel Manager

Than you for taking the time to write a review on your recent stay at All Seasons Cairns Gateway Resort. Our goal is to provide a totally satisfying experience to each and every person who stays at All Seasons Cairns Gateway Resort. Unfortunately, in your case although you had a number of good things to say, we were not totally...

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2 of 5 stars
Mackay Qld
30 Sep 2008

Booked this resort (???) through a website booking company. It is not really a resort but a really big motel with a nice pool. Unfortunately we arrived on a Monday (restaurant and bar closed). We are a family of 2 adults and 3 kids (13, 10 & 7). We opened our door to a very squished room to the point... more

Management response from
GatewayManager, Hotel Manager

Dear Gartons5, Thank you for taking the time in reviewing you 2008 stay at All seasons Cairns Gateway Resort. My apologies for the delay in response. Our goal is to provide a totally satisfying experience to each and every person who stays at All Seasons Cairns Gateway Resort. Unfortunately, in your case we were not successful in accomplishing this goal....

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1 of 5 stars
NewZealand
9 Jul 2008 | Trip type: Family
1/1 found this review helpful

This was a depressing start to a family holiday. The room was tired and shabby and not really very clean. Rubbish and old socks under one of the beds. We arrived on a Monday afternoon, having left home at 4am to find that the bar and restaurant was closed. It is closed Sundays and Mondays. This is not at all... more

Management response from
ResortmanagerCairns, Resort Manager

Thank you for taking time to give some feedback. I apologise that you did not enjoy your stay and am dissappointed that you did not take the time to speak to me at the time of your stay. In relation to the comments about the distance from the airport, all advertising collateral is clear that we are on the south...

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2 of 5 stars
Faulco
16 Mar 2008 | Trip type: Friends getaway
1/1 found this review helpful

Our stay at the gateway was part of a very cheap airline package. The hotel is situated on the south side of Cairns a fair way out of the city and a twenty dollar cab ride to get there. There is a free shuttle bus with the crankiest driver who really hates his job. The hotel itself is well presented... more

Management response from
ResortmanagerCairns, Resort Manager

Thank you for your feedback, and our apologies that your visit did not meet you expectations. We have investigated further and would like to update you on the issues that you have brought to our attention. I noted that you came on a ailine package deal and was wondering if you had been advised of the star rating of the...

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2 of 5 stars
Long Beach, California
23 Jul 2007

This is NOT a resort. It's a motel with a really cool pool and a LOT of vegitation on the property. (btw because they have "older residents" the pool closes at 8pm, which is ludacris given the weather in Cairns) The "check in" reminds me of a cheap motel, but the staff is very very friendly. The rooms were decent... more

Management response from
ResortmanagerCairns, Resort Manager

Thank you for your feedback. Our apologie for the delay in response as I have only just been made aware of this website and comments.I have looked at the comments made and the approximate time of your stay. As you were on a tour with a large group it is always good to get comments back from group members. In...

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2 of 5 stars
Queensland
11 Sep 2005
2/6 found this review helpful

Noise and security terrible, worst night in any hotel / motel here or OS more

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2 of 5 stars
Austin, Texas
6 Sep 2005
5/5 found this review helpful

My wife and I stayed here for 2 nights, we used the hotel as a base for exploring the Great Barrier Reef, Daintree and the general Cairns area. We got a cheap rate ($52/night, tax included) from an Australian web site, we were not impressed with the Cairns Gateway Resort. This is not a horrible place, I could see it... more

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4 of 5 stars
adelaide s.a
22 Jan 2005
4/4 found this review helpful

The resort was very nice. It was clean and well kept. The staff were helpful and spent time answering questions and giving advise on places to go to. The resturant was lovely with a relaxing atmosphere and the food was enjoyable. We enjoyed are stay and loved the pool area. more

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All Seasons Cairns Gateway Resort Also Known As

  • All Seasons Cairns
  • Accor Cairns Gateway Hotel
Address: Corner Anderson Road & Bruce Highway, Woree, Cairns 4870, Australia
Cairns hotels All Seasons Cairns Gateway Resort
3.0/5.0
12