We enjoyed our stay at the Mercure Harbourside. Please note that the locals don't call it "Mercure Harbourside"; they just call it Harbourside. The hotel runs an excellent shuttle service into the heart of Cairns once every hour until 10:00 pm. They also pick-up from Cairns every hour. We had no problems getting around. Our 7th floor room overlooked the... more

Stayed at the Mercure Harbourside, Cairns from the 24th to the 26th of November 2008. Booked through Qantas Holidays. We arrived at the hotel at 1.00PM and checked in. No problems checking in before 2PM. The reception staff were great and very happy to greet us. We were placed on the top (6th) floor and had room overlooking the beach... more

We stayed in this hotel for four nights. We had a lovely room overlooking the ocean. No complaints except for the air-conditioning which seemed to have a mind of its own (kept turning on after repeatedly being turned off) and a pretty fogged up bathroom. Breakfast was good, and pretty good value if you hold an Accor card which gives... more

We stayed one night at the Mercure because it was close to the airport and we were flying out the next morning. While we had a fabulous view, the bed was too soft and the service was horrendous. The front desk staff barely made eye contact and the restaurant service was the worst we've had in a long time. The... more

I booked 2 nights with my advantage plus accor Card for my mum and I - We had an oceanview room that overlooked the pool. 2 double beds. The room was spacious and fitted the bill - Only problem was no fan in bathroom and it fogged up quite a bit when showering and could have done with some sort... more

Stayed in this Hotel in late January. The location is a little along the Esplanade but it is a nice 20 minute walk along to the centre of town, there is a nice cafe selling good Fish and Chips on the way. We did try the Hotel Minibus a couple of times but always seem to miss it. I had... more

We spent 1 night here before going out on our overnight reef trip and 1 when we returned before flying out. It is a good enough hotel for such purposes but I wouldn't go there as a destination. Room was ok but air conditioning ineffective and there was no bathroom fan as others have mentioned. Front desk staff very helpful.... more

We stayed at the Mercure Harbourside, Cairns for 10 nights in July ’07, as a base for exploring Cairns and the Great Barrier Reef as part of our around-the-world trip. The hotel is about 15 minutes taxi ride from the airport. When we arrived at the hotel, check-in was prompt and easy and we then headed to our room. The... more

Booked hotel counting on using their shuttle bus into town. As it happened, the bus was always full (only seats 9 and we are a family of 7 people) and only ran once every hour. As the hotel was full, we never had the opportunity to get a ride in the bus - we always walked to and from town.... more