The hotel is definitely due for a makeover (outside and inside). The rooms are spacious, however oldfashioned with beds you can only wakeup with serious backaches. Roomservice during a weeks stay only sometimes did the whole cleaning job with plates not cleaned or coffeeamenities not stocked up. Also found it really weird to pay extra daily charge for using the... more

We stayed here for only one night but found the place to be good value for money. The location is a bit far from the Esplanade but its not a problem if you have a car. The room and bathroom was spacious and very clean. The rooms facing the pool have a good view but privacy is not too great... more

Just had my second stay at this place. My friend and I only paid $65 each per night for a pool view room next door to each other. Used the courtesy bus into town and the public bus back at night approx 9.30pm. No probs. Our last night we dined at sister hotel (Colonial Club) transport provided, got the 20%... more

My wife and I stayed at this hotel for 12 days and found it to be satisfactory. It's located across the street from a shopping mall with two grocery stores and a small food court, so if you don't mind eating fast food (Subway, Red Rooster, etc.,) as often as you want, then this hotel is located in a good... more

Ok so it's not close to the coast or town centre, but it is a good base to visit the reef. [if you don't have a car the reef coy pick up & drop you back, look for one that includes that free]. The hotel restraunt was not open when we were there but we were picked up & taken... more

My partner and I stayed at the Palm Royale for 2 nights, for a wedding reception held at the Hotel. It's located about 4.5km from the city centre, so it's not exactly convenient to attractions nor transport. There is however a shopping centre, including a supermarket, chemist, pub & newsagency etc, right across the street, which is convenient. Our room... more

We arrived at the hotel around 10pm and went to our room which had a very saggy mattress which was very uncomfortable and when we got up the next morning to have breakfast at 9.30 (which was part of our room package), we were told breakfast closed at 9am. We were not told at reception when we checked in that... more

We only stayed at the Palm Royale for one night as we were waiting for a lift to our next stop in Daintree. We booked as we found a really cheap rate. The rooms are really spacious, as are the bathrooms, and a lot of toiletries and towels were provided. The beds were huge, although were two singles stuck together,... more

Just spent 4 great nights at this hotel with my wife. Booked last minute at a famous travle website for AU$85 per night which is an absolute bargain. We were luckly in that the the room offered to us was a pool view one which was great for the price - clean and larger than expected. It is not luxury... more