We stayed at the Novotel for two nights at the end of our family holiday. We found the room a little tight with two adults 1 child and 1 infant but having said that it was a good room. The facilities were top notch. Our daughter loved the pool and the wife loved the pool side bar. The restaurant was... More

The room was well appointed and the bed comfortable. The only let down was the pool. The whole resort and all the rooms are built around what should have been a beautiful lagoon pool but it was dirty and full of leaves and generally not well looked after.

Was a sucker and tried it again. What a mistake. Stayed here because we were catching an early flight to Brisbane. Got to the hotel at about 7.00pm. One girl on the desk. Waited about half an hour to check in. Walked a mile to get to our room. Opened the door and nearly got knocked out by the smell.... More

booked with breakfast included. the only way to go. a perfect break at a great spot. close to cbd, shops and restaurants, and foreshore. walking distance to all. food good, staff friendly and helpful. accomodation (suite) well worth the money for 12 days.

This is the fourth year we have started our holidays in Cairns and we have always stayed at Novotel Oasis as it is perfectly located close to all the great places in Cairns. The pool is tops and we spend many hours relaxing and swimming. The staff are friendly and helpful and the breakfasts are a great way to start... More

The room was modern and clean. The buffet breakfasts were great and had a huge variety. We had to wait to checkin right up until 2 only to find the room we were given was musty and mouldy but a quick call to reception sent a guy from housekeeping who promptly found us another room. The rooms were a bit... More

The first room I was in had a musty damp smell in it. I thought I would sleep with the window open to clear the smell but there were no insect screens. The mattress was so old that when I lay on the bed, I sank straight to the wooden base. I asked to have a room change and the... More

The hotel is in a great location to walk around and explore the Esplanade. The driver who brought us from the airport told us about the flying foxes (fruit bats) that fly out of the city every evening and back to rest every morning. We didn't realize they were right outside our hotel. The noise did not bother us when... More

We planned a stopover in Cairns for two reasons: visit some new friends in the city and see the Great Barrier Reef. The hotel met all our needs and was an enjoyable stay. Nice location - close to restaurants and a lively downtown. Room was clean and the hotel's restaurant was nice. The pool area was very nice and even... More