A fantastic family holiday location. Pools are spectacular and the nice well established outdoor gardens and surrounds. Only issue was all BBQs had been removed for maintenance - however after a visit to reception this was corrected promptly

We were looking for a place for the kids to have fun and to relax. We found it here. The apartment was extremely homely and had everything we needed. The resort itself was fantastic and very tidy. The swimming area was superb and this is where we spent most of our time. The only time we really saw resort staff... More

When I booked this hotel, I was a little bit hesitant after I saw bad reviews on the net. But I give it a go and completely satisfied with this hotel. We have 2 bedroom apt, clean nice n tidy. Spacious bedroom, spacious apartment with big balcony. The have a couple pools that you can choose. All nice clean with... More

After reading the reviews, I was happy for us to make up our own minds as I had stayed here last October for a week and loved it!! We have had a fantastic week here and will be sad to leave tomorrow! As for the people who have written there are NO elevators...let us tell you there are 2 x... More

The girls wanted to come back for a day/nite outin and enjoy the pools as a break from work. We had to be in cairns early that day to pick up Tafe things, so we asked for an early check in which we were told was ok as we had stayed here a few times in the past...... Now check... More

The entire resort is a little run down... Not bad but the Internet pictures are misleading. Overall though it is family friendly, but not value for money. The restaurant although pricey serves good food. The in house store expensive. The air cons struggled to keep our unit and rooms cool, and if you go in summer take a good insect... More

Last time we stayed at the Lakes was January 2008 and in my previous review you can see that I pleased with our stay. We stayed again in January (2013) for two nights. I rang the hotel directly and received a far better deal than was available on any online booking webpages. We saved close to $100 per night for... More

We looked for a year to find the perfect hotel. Arrived and was impressed. We requested a room by the pool, instead we were Up 3 flights of steps, no elevator in a box over looking a field. Apartment style hallways. Ok, we make the best of it ,until one day after being out all day, we discover things were... More

Stayed here 5 years ago and could not fault. So we booked again for family holiday on 6 jan 2013 only to arrive and be very disappointed. From being a resort where we could have a family BBQ and kids have a swim late into the night, I was shocked to see that there was only 1 BBQ out of... More