The hotel offers a very convenient location to the major restaurants, bars and shops, yet maintains a quiet setting due to its design. The room was clean with small kitchenette amply stocked. The staff was pleasant and helpful. I would consider this a,place between a resort and hotel.

We had a great 2 night stay, our room had two outlooks, one over the pool and the other looked over the street! The pool is lovely, the setting very tropical. Our room was a good size and had all the amenities including a laundry. The location is great, handy to all shops, supermarkets and restaurants - just park your... More

Had a wonderful stay in a 2 bedroom suite. Rooms were clean and tidy the kids loved the pool. What really topped the stay was the great service from all the staff, we ended up having to leave a few days earlier to cairns and Peter the manager was fantastic in assisting us with accomodation there. Will definety stay at... More

Very clean, excellent location, friendly staff. Excellent pool and decking but this is closed at 7 which is early if its a nice night to sit out. Good base for trips and tours. next to supermarket as its an apartment. no bar. Overall would stay again.

Set on the main street in Port Douglas, but despite this the rooms are quiet. Generous suite size and deck or balcony. Laundry facilities in room welcome after 10 days travelling! Huge shower-bath. Very good long pool, plenty of shade but beware the dark wood decking which gets to the temperature of molten lava by 5.00pm - wear flipflops! (BTW... More

Would recommend staying here when in port douglas centrally located clean and 1bedroom appt very good value for moey. 2nd time here and will certainly be staying again love port douglas best place ever

We stayed 5 nights in a 'motel room', including a deck with access to the main pool. The room was large for a motel room and had a small kitchen area with sink. The bathroom was quite modern and very big. The outdoor area and deck with direct access to the pool was fantastic. The room and complex were very... More

From a motel manager's point of view, the rooms were substandard with cleanliness. There was mould behind the bathroom door & in shower, glass mirror wardrobe doors had not been cleaned, carpet under bed was covered in dust and there were a heap of other deficiencies. We deliberately left a note in the room for housekeeping but can be your... More

We stayed at the Heritage for 6 nights over xmas in a Deluxe swim up room firstly its wasnt exactly direct swim up as we had a great outside area with a full size spa,garden area and small electic BBQ then onto your own deck with 2 sun lounges and direct pool access.We only stayed here because where we normally... More