From the moment we arrived we were welcomed with open arms. Our room was excellently appointed and contained more than we could ever have required. The staff were friendly,informative,humourous and extremely polite. Nothing was too much trouble for them.Sheryn and Phil the owners made a point of introducing themselves and Rupa on reception was more than helpful in recommending and... more

We stayed at this hotel for a week at the end of our honeymoon. It is quite a small hotel which added to its appeal - especially as there were no children. Our room / suite was a good size over looking the pool area. We had a lounge area, kitchette, beedroom and large bathroom with double size tub which... more

This place is not kid-friendly, but it is a beautiful, romantic small boutique hotel in Port Douglas. From here you are literally steps from the long stretch of white sand beach, and easy access to walking the whole charming resort town. You are also close to the Daintree Rainforest, and many dive boats leave from here to go scuba diving... more

We were travelling round Australia on our honeymoon and this was the best place we stayed. The hotel is small and family run resulting in very friendly and excellent service. Breakfast by the pool is lovely. The rooms had amazing facilities, including a huge bath, a small kitchen, areas to watch tv and to eat. DVDs and books were also... more

right by the beach in a good qulaity resort this hotel has the service that matchesd its own publicity. very good advice from the hotel on the tours and excursions, with confident knowledge on what is on offer and good observation and interpretation of what you want. easy to use and book and took the time and guess work out... more

We were delighted with the superb location and all the facilities at this hotel. Our room was well equipped with comfortable lounge area and balcony overlooking 4 mile beach. The staff were all friendly and helpful and nothing was too much trouble. The breakfast buffet was very good and it was great to have breakfast outside shaded by palms and... more

Sheryn, the owner is all about Customer Service-for a small charge she packed us containers full of fruit to take on the beach! We breakfasted in the morning with views of Four Mile beach which was only strides away across the quiet Esplanade. We enjoyed our stay unreservedly and Mal, the Maitre-d is an asset. As is the beautifull pool... more

The Pensinula is a lovely hotel with friendly and helpful staff and I would recommend this hotel if you want a relaxed break. The hotel is situated in an ideal location close to the bech and town centre. The rooms are comfortable, very clean and well appointed. We could not have asked for a better place to stay. more

Good points, good location across the road from the beach and short walk into town. Breakfast buffet good quality and choice. Negatives, very small pool area on different levels. Poolside breakfast area small with tables at the very edge of the pool with uncomfortable metal chairs etc. Rooms with outdated low quality furnishings and poor design. Bathrooms ok, with seperate... more