Wonderful to hear you enjoyed your recent stay here at the Resort and the kids enjoyed the pancake machine on the Breakfast Buffet, it is proving very popular. I sincerely apologise for the service delay you experienced poolside which I have discussed further with the Food & Beverage Manager. Your feedback is truly appreciated and greatly assists us in continuing...

Thank you for your feedback following your recent stay. Your comments in regards to the Reception team and maintenance of the Gardens and Pool is truly appreciated particularly given the efforts by the team here at the property. Since your stay we have installed a music system in the main Restaurant and I have discussed your comments regarding Breakfast with...

On behalf of the team here at Rydges Sabaya we truly appreciate your wonderful feedback. We all thoroughly enjoyed celebrating and making your birthday a memorable one whilst you were here on holiday and look forward to welcoming you back next year. Thank you for taking the time to contribute to Trip Advisor. Yours sincerely Kellie Eustace General Manager

Thank you for taking to time to write about your recent and multiple stays here at Ryges Sabaya and I hope you enjoyed your visit to beautiful Cape Tribulation. Thank you for contributing to Trip Advisor and we look forward to welcoming you back to the Resort should you be travelling to Port Douglas again in the near future. Yours...

It was with great disappointment that I read your comments regarding the service levels you experienced at Breakfast during your stay. This attitude is simply not acceptable and the particular employee is no longer working here at the property. I sincerely apologise and would like to reassure you that this is not reflective of our normal service standard. We pride...

Thank you for taking the time to acknowledge our wonderful resort grounds and the service levels you received from the team during your recent stay. In regards to our food we have a new Executive Chef who has had an immediate and terrific impact and I have passed on your positive feedback to him regarding the wattleseed gnocchi and our...

On behalf of the team here at the Resort it was our absolute pleasure to look after you and your family in the lead up to your wedding. I have passed your feedback and appreciation on and particularly to our Duty Manager, Nonee. Thank you and we look forward to welcoming you back to Port Douglas. Yours sincerely Kellie Eustace...

Dear Sir/Madam Terrific to hear you enjoyed your recent stay here at the Resort. Certainly appreciate the wonderful feedback, which I have passed on to the team, who pride themselves on exceeding our guests expectations. Thank you and we look forward to welcoming you back to the Resort. Your sincerely Rydges Sabaya Management

Dear Sir/Madam Thank you for constructive feedback after your recent stay here at the Resort. I have discussed your comments with our Rooms Division Manager in regards to your check in experience. Certainly we do provide a porterage service and I apologise that this was not offered to you on arrival. In regards to Housekeeping our Executive Housekeeper prides herself...