I would not recommend this place to anyone! The place was falling to bits and generally dirty. Our fridge broke down and we lost all of our food - when we let the resort know, they were nothing but rude! Do not stay here! It might seem cheap, but it is cheap for a reason. There was mould in the... More

I stayed at The Emerald for three days. Two bedroom 9th floor. Great views of Gold Coast from every window - kitchen, dining, and bedrooms - from the ocean to the hinterland and across the canal waterways to high rises. Glenda our hostess is an amazing person, so caring of our needs and couldn't do enough for us - great... More

Our stay was absolutely fantastic, it was so close to everything.We had a 2brm with spa with relaxing views from every room and every room had a balcony. Paul and Glenda the managers of the emerald were beautiful people and were there for you any time of the day and night. The pool and barbique area was lovely and clean... More

I stayed at emrald with my parents in 2 bedroom apartment. Apartments was excellent value for money. We had good view of Gold Coast on the 8th floor; View was very relaxing and soothening. Swimming pool was good and clean. Rooms were very neat and clean. spa was good. My parents were very happy with the quality of service and... More

This was a good hotel. My husband and I enjoyed to stay here. We have a very good time. Nice hotel. Staff nice and happy. Very friendly. Sufers Paradise is amazing. Hotel has very great location we had a very good view I enjoyed to look from my window. The beach is beautiful. Nice and relaxing time here. Thank you... More

Absolutely fantastic, nice and close to everything, Spa was great.. Cant wait till next time.. And the managers were really great..

the emerald was a nice stay me and my boyfreind enjoyed it for our celebration of anniversary, it was so close to cavil ave and all the places we wanted to go we did walk and it only took us less then 10 mins to get into surfers, the suites were realy nice and self contained, we had everything we... More

Our family recently stayed at the Emerald Plaza & had a wonderful stay, the hosts Paul & Glenda were very friendly & helpful, the apartment was clean & well appointed with modern appliances.We did not have our own transport & the bus stop to major attractions was only a short walk from the Emerald. The Emerald is also a short... More

VERY dissapointed! Holes in the bedroom walls. Stains on the carpet and walls. The steps to the spa bath were broken and looked very dangerous. No toilet paper supplied and if you wanted some you have to pay $1-$2. List of extra charges if you did things 'wrong' or wanted more things. Will NEVER stay there again. Was so sad... More