We holidayed in Surfers Paradise December 2012 - January 2013 for 5 nights over new years. Had a perfect stay at Promenade Apartments. Everything was clean, neat and tidy, had a lovely pool and spa which was in full sun all day. Great location in the middle of surfers we were so close to everything, staff were lovely and very... More

family of four with 2 young kids - great location, clean and neat, kids loved the pool and spa - perfect location - is great value for the price - good affordable family accommodation in a prime location - cheerful and friendly staff

In need of complete refit. Needs a paint job, light switches falling apart as well as bed linen. Not cleaned very well as mould in shower and also shower door broken, dust under beds and couch. Can't believe that had beds on wheels on floorboards, not good when you have young kids. Was sent a receipt stating I was staying... More

I attended a 21st birthday around September 2011. I got stuck at around midnight to get back in. I asked the guy from the Promenade where the inercom was he said shhhhh I'm busy! Wait!! Said Abruptly and aggessively. He wouldn't show the intercom me but instead got the bouncers at Players to bully me when my friend came down... More

I booked this place and then I read reviews and I was a little worried about it after reading about it on another site and all I can say is excellent value We had a small issue regarding entry as we arrived after hours but once that was all sorted I think its a great place to stay and will... More

My husband and i decided to stay in surfers for nye, and decided to stay here for the occasion. Boy, was that a big mistake. Just to name a few things there was No ice tray in the freezer, no arial to the tv so we couldnt watch any tv, the mop had no sponge ( photo attached ) broom... More

This is the perfect place to stay if you are with friends seeking a good time. I found management to be most helpful and the convinience of the location is unchallenged for the price you pay. Extremely affordable and a lovely place to stay! The two bedroom apartments were great and the views from the balcony were great. Cant wait... More

As some other reviewers report, I can confirm about the broken spa and other items. These apartments are brilliantly located but the management is not as good as the location. The rooms are badly overdue for a refit and are badly rundown. The rooms and bathrooms need carpentry, plumbing and other essential repairs. The management is not helpful. The office... More

These apartments are in the centre of surfers which is great location. was disappointed with the broken spa, when making the booking inquired about spa and pool especially, spa was not even working when we got there then the staff told us the pool was leaking badly, glad we were still able to swim in it. The lights around the... More