I stayed at the hotel on the 16th of February with a friend after booking a package for 220 dollars which was a aqua view room, 2 tickets for Jetboat Extreme and breakfast for the 2 people. The morning of arrival the customer service started, I got a phone call from the lovely Jade asking what time we wanted to...
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After staying there for 1 night I wasn't overly impressed. Firstly the size of our room for what we paid was depressing, secondly a week after our stay the entire family broke out with head lice. My third issue was breakfast it is obvious that they tried to put on a good one but, the food was cold and the...
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Arrived at the hotel to find only one of our bookings had been found, we had made a booking for an extra night as we arrived early, but had a previous booking for 13 nights and this was the booking that could not be found. we were told to we could check in but might have to move rooms the...
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Dear Jinbobgraham,
Thank you for your review following your stay with us. I can see that you stayed back with us September 2011, wow how time flies as we are now in February 2012.
I do apologise that you booking could not be located & that you were informed that you may have to move rooms mid stay. If the...
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Decent value, in a good area.
Rooms are good, although chips, cracks and stains would make me remove the 4th Star.
Breakfast was great!! Good choice and tasty.
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Dear Loopysilvette,
Thank you for providing us with your feedback regarding your recent stay with us at Vibe Hotel Gold Coast.
I have read your review & shared it personally with my Housekeeping & Maintenance teams, this is so that they can look to improve the aesthetics that you have mentioned above. I was glad however to hear that you...
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Location is excellent, very close to Cavill Avenue. Staff were pleasent and willing to help during the stay with no major problems at all. Room was clean and comfortable and good value. We will be staying again on our next trip to Surfers!
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Dear Dillion2107,
The team at Vibe Hotel are delighted that you enjoyed your recent stay with us on the Gold Coast and thank you for taking the time to provide us with your feedback.
It was a joy to read your review of our hotel, I am so glad you enjoyed your stay with us.
The team & I look...
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From booking (thanks Jade) to check-out our whole experience with the Vibe Hotel and their staff was friendly and efficient. Breakfast was great (thanks Ana) and our favourite time of day - happy hour at the pool bar of course! (thanks Mel, Alvin, Cassidy and Rachel - you guys ROCK!!!) Reception staff were most friendly and helpful answering any queries,...
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Dear Puggle_12,
The team at Vibe Hotel are delighted that you enjoyed your recent stay with us on the Gold Coast and thank you for taking the time to provide us with your feedback.
I was so very pleased to read you review. It is great to see the team here at the hotel had such a positive impact on...
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Great location room is neat and clean friendly staff however small in size compared to others not that in bothers us.
Nice views, close to the action but far enough away.
Would stay ther again
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Dear AbuExpat,
The team at Vibe Hotel are delighted that you enjoyed your recent stay with us on the Gold Coast and thank you for taking the time to provide us with your feedback.
I was pleased to hear that you found the location of the hotel to your liking & our staff “Friendly”
The team & I look forward...
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This is a great hotel in a perfect location. The hotel's management are great, the most helpful out of all the hotels i have called in surfers, offering great customer service. The rooms also meet expectations and i couldnt be happier with the layout. Amazing pool and bar. Great hotel all round, this is why i am going back a...
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Dear Chris3699,
The team at Vibe Hotel are delighted that you enjoyed your recent stay with us on the Gold Coast and thank you for taking the time to provide us with your feedback.
WOW, it sounds like we rocked your world! I am so glad that you enjoyed you time with us. I will ensure that all of the...
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Stayed here for 2 nights and the hotel was nice, not amazing but for the price we felt it was value for money. The location is a walk away from the beach and the shops while not being stuck in the middle of everything.
We had a street view room that was pretty cool at night as the cityscape looks...
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Dear Alex-creative,
The team at Vibe Hotel are delighted that you enjoyed your recent stay with us on the Gold Coast and thank you for taking the time to provide us with your feedback
I am glad that you enjoyed your time with us & found the location to your liking. As all of our rooms have balcony’s there is...
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Average hotel in an average resort. Nothing special about this place at all. Poor service at check in after they had lost our booking meant they then took over an hour to get us to our room. Not great after half a days travelling to get there.
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Dear Richard0303,
Thank you for your feedback regarding your recent stay at Vibe Hotel Gold Coast. We appreciate the time you have taken to provide us with your feedback.
I am interested in how your booking was made & am confused as to how the hotel has misplaced it & I would love to discuss this with you. I am...
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156 Reviews
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