I stayed with my husband in early Feb. The location is great in the heart of Surfer Paradise. It's not the nearest hotel to the beach, but just one-min's walk. There is a shopping center next to the hotel and a lot of restaurants/shopping around. We get a high floor and can see the city view, also some part of... More

Great place, great price, great location. Good value of money. We were going to try the new renovated rooms, but decided to back off in the last minute. Its good value place for money. The Spa and the swimming pool was awesome. The city view from the swimming pool was amazing. I will probably stay in this place again if... More

After reading the reviews it was with some trepidation that we arrived at this hotel, how wrong some of these comments are!! We were warmly welcomed by the receptionist and found even though we were an hour and a half early our room was ready for us. We found our "budget" room booked on wotif was on the 15th floor... More

After previous reviews we were confused about what to expect and were really pleasantly surprised. We were located on the 34th floor and despite other reviewers having issues, we were not disturbed by any street noise, there were no lift issues and the staff were nothing but helpful - special mention goes out to concierge. Our room was very clean,... More

Big pompous name for an ageing property. Pay for internet service - some rooms have it, some don't. They'll put you in a room that's supposed to have it, but doesn't. Location is quite all right, but front desk not particularly helpful, rooms are only okay. Some have two doors to get through because they're separate yet conjoined rooms. What... More

I booked a family room here for 2 adults and 2 older teenagers during schoolies week. My teens were here for the schoolies part. We checked in and were told the pool was shut for renovations and we could swim across the road in the Islander hotel pool. It would have been nice to know this when i booked. The... More

A group of 4 of us recently stayed at this hotel this late January 2012 and we were really not that impressed. Fair enough the location is pretty handy and central in surfers paradise, but a lot more could have been done about the cleanliness of the rooms and front desk service. we stayed just one night before moving to... More

The Grand Chancellor was an absolute prime area to stay in. Close to everything- just a short walk from the bustling metropolis. Concierge and reception staff were friendly and inviting. Elevator very fast to get to 30th floor! Stayed in a spa room. Recently renovated and very clean. Spectacular views! Only problems we had was aircon felt as if it... More

We only stayed overnight in July 2011 but would stay here again, as it made it so easy to get around by foot, park your car and relax. Food outlets including a super market on your doorstop. Great family entertainment, ten pin bowling, infinity, time zone etc all within an easy walk. The beach an easy walk and seen from... More