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Gold Coast International Hotel


TripAdvisor Popularity Index
#12 of 86 hotels in Surfers Paradise
TripAdvisor Traveller Rating
3.5 of 5 stars 105 Reviews
Recommend71% |
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“Good value, well loacted property” 13 Nov 2009 - monica3774
“Fabulous Hotel” 26 Oct 2009 - MelbourneVictorians
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top Surfers Paradise hotels = £134
£96* Surf Parade Resort 4.5 of 5 stars 82% recommend
£71* Islander Resort Hotel 3.5 of 5 stars 60% recommend
*Average prices

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What's Near Gold Coast International Hotel

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Gold Coast International Hotel
7 Staghorn Avenue
Surfers Paradise 04217
Australia
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Traveller Advice on Gold Coast International Hotel

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  • Ask a question or view 15 posts on Surfers Paradise from this week.
Professional Advice (1)
Title Source
“Gold Coast International” This is Travel
Gold Coast International Hotel
7 Staghorn Avenue, Surfers Paradise 04217, Australia
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Reviews you can trust

71% Recommend
3.5 of 5 stars 105 reviews
Excellent
26
Very good
40
Average
15
Poor
12
Terrible
8
By trip type
All (105)
Business (10)
Couples (37)
Family (23)
Friends getaway (5)
Solo travel (6)
[ Date ] [ Rating ]
“Good value, well loacted property”
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4 of 5 stars
monica3774
sydney
13 Nov 2009 | Trip type: Family

We were lucky enough to grab an excellent special with this hotel and were upgraded to ocean view, so for us it presented exceptional value. This is an older hotel that has had a nice soft refurbishment. Staff were lovely, especially one gentleman at reception. What I loved about this hotel was the room size. Anyone who travels with kids... more

“Fabulous Hotel”
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5 of 5 stars
MelbourneVictorians
Melbourne
26 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Stayed 7 night in ocean view room from 13th Oct to 20th. Friendly staff, excellent bed and pillows, short walk to Cavill Avenue. Very clean and any requests attended to immediately. We will definitely be going back next year. more

Management response from
Nathan Quinlan, Executive Assistant Manager

Thank you so much for your great comments. It is fantastic to read about how enjoyable your stay was and especially on the service aspects. Thank you again for taking the time to share your comments, I do look forward to welcoming you back to the Gold Coast International Hotel soon. Yours sincerely, Nathan Quinlan Executive Assistant Manager CC: Don...

“Excellent Customer is the key! Will return one day!”
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4 of 5 stars
JackieAus
Perth
12 Oct 2009 | Trip type: Family
1/1 found this review helpful

Thanks to each of you who gave your best We appreciate every step: Smooth check-in, nice breakfast, great holiday tips, very clean room ( cleaned daily and linnen changed every 3 days) This hotel has helpful staff with a "CAN DO" attitude and a genuine smile, it was worth every cent The extras are not cheap, but we enjoyed our... more

Management response from
Nathan Quinlan, Executive Assistant Manager

I really appreciate you taking the time to share your experience of your stay with us. I was particularly delighted to read your comments on the attitude, helpfulness and service level from our staff. I am glad you enjoyed the Japanese Restaurant – Yamagen, defiantly a great experience restaurant. Thank you again for your feedback, it is a vital tool...

“Who gave 5 star rating to old dated , smelly place”
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2 of 5 stars
KIRY
Caloundra, Australia
11 Oct 2009 | Trip type: Family
1/3 found this review helpful

Booked last minute , without checking any reviews and was appalled at the standards.Filthy ,mouldy ,dusky pink bath with shower on top, toilet had stains on it ( really disgusting ). Small equally dirty pool & jacuzie was digged out ( unsafe )Totally ruined our wknd @ GC. Even 3satr hotel next door looked much better. more

Management response from
Nathan Quinlan, Executive Assistant Manager

I was very disappointed to read your comments, to the point of actual disbelief. Are you sure you stayed at the Gold Coast International Hotel? Our reviews have never had such comments. I know our Hotel is of an age and does require some work (which is in the design stage at the moment), but to say our standard was...

“Relaxing and Enjoyable Stay”
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4 of 5 stars
fergygrrl
fergygrrl
10 Oct 2009 | Trip type: Family
1/1 found this review helpful

After a long & tiring week we finally arrived at The Gold Coast International Hotel - not knowing what to expect and from previous hotel's experiences we entered with a little trepidation. How surprised were we when we were greeted with a lovely big smile from the lady at the front desk. This start made the rest of our stay... more

Management response from
Nathan Quinlan, Executive Assistant Manager

Thank you so much for taking the time to share your comments and experience of the Gold Coast International Hotel. I was naturally delighted to read your comments, especially on the service from our staff. I will be posting your comments around the Hotel, so the staff can see the positive results of the service they deliver. Thank you again...

“Thank-you for the best 3 nights of our honeymoon”
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4 of 5 stars
cbower
Brisbane
9 Oct 2009 | Trip type: Couples
1/1 found this review helpful

My wife and I spent the last 3 nights (2/10- 4/10) of our honeymoon at the GCI in room 1910 and the overall experience was fantastic. The was a small mix up when we checked in, but the staff behind the counter were absolutly fantastic in fixing the problem. Reading other peoples reviews stating the bathrooms are dated and old.... more

Management response from
Nathan Quinlan, Executive Assistant Manager

Thank you for taking your time to pass on your comments and experience your stay at the Gold Coast International Hotel. I am really pleased that you had a fantastic stay and the service from the hotel team was of a high standard. I am naturally disappointed to read your comments on the Japanese Restaurant, especially of the service level....

“OUTSTANDING”
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5 of 5 stars
CaroPaul
australia
5 Oct 2009 | Trip type: Couples
1/1 found this review helpful

our stay was "simply the best", food, service, rooms, atmosphere, really brilliant and will be back to stay again soon. more

Management response from
Nathan Quinlan, Executive Assistant Manager

Thank you so much for your great comments. It is fantastic to read about how enjoyable your stay was. We will share your comments with the team. Thank you again for taking the time to share your comments, I do look forward to welcoming you back to the Gold Coast International Hotel soon. Yours sincerely, Nathan Quinlan Executive Assistant Manager...

“Very nice - would return.”
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4 of 5 stars
darcoops
australia
30 Sep 2009 | Trip type: Friends getaway
1/1 found this review helpful

Got a great deal and we were upgraded also (to a suite) so very impressed! Check in and porters were excellent!! Unfortunately, they were let down by some other staff, particularly at the lobby bar. The young girl there looked bored and was quite abrupt and rude. Also the service at their teppenyaki restaurant was very slack (considering the prices).... more

Management response from
Nathan Quinlan, Executive Assistant Manager

Thank you for taking your time to pass on your impressions, especially on the service from the concierge team. I was naturally disappointed to read your comments on the service in the bar and Japanese restaurant during your stay. Generally, I only hear good comments on both areas, but obviously on this occasion we fell quite short in our customer...

“Already planning our next stay”
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5 of 5 stars
chica_brandybuck
Australia
23 Sep 2009 | Trip type: Couples
1/1 found this review helpful

My boyfriend and I stayed in the executive spa suite and we didnt want to leave!! The spa is easily big enough for 2 people (even someone over 6 foot tall!). The bed is huge and oh so comfy. As are the pillows you can choose off a menu! The pool is fantastic as is the pool bar. Great cocktails!... more

Management response from
Nathan Quinlan, Executive Assistant Manager

We do hear similar comments on the Spa Suite a lot, but I am so glad to hear that you both had a great stay. Great to see you took advantage of the pillow menu and drinks in the pool bar, great way to spend the day. Sorry about the pen, bit of a slip up there. Thank you for...

“Great views - an excellent conference location!”
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4 of 5 stars
Kbel3
Melbourne, Australia
20 Sep 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I recently stayed here during a conference and enjoyed my experience immensely. I booked an Ocean View room which was lovely. I was impressed with the size of the room and loved the little balcony. I made the most of the relaxing view of the ocean in the evenings and waking up to the sunrise was just heaven. The sound... more

Management response from
Nathan Quinlan, Executive Assistant Manager

Thank you for sharing you experience and comments on your stay at the Gold Coast International Hotel for your recent Conference. It was fantastic to hear that you enjoyed your stay and took advantage of things like the Ocean view, sunrise and event the pancake machine (one of my favourite pieces). I do appreciate your comments on the staff efficiency...

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Gold Coast International Hotel Also Known As

  • Hotel Gold Coast International
  • Gold Coast International Surfers Paradise
Address: 7 Staghorn Avenue, Surfers Paradise 04217, Australia