it was our first trip to australia with our 6 year old son 9 mth old daughter. we arrived at the hotel late at ard 12.30 or so and was told our booking was only made by our tour agency the day after.. hence they checked us in and even put up our baby cot there n then no questions... more

Arrived and was greated immediately bags taken from the car straight to our room no having to carry your own stuff. Quick efficient check in quickest I have ever experienced. Large room well appointed carpet a bit worn but otherwise clean. Our balcony faced onto the Gold Coast Highway with a distant ocean view which was noisey even with windows... more

I stayed in this hotel for 8 nights with my husband and two small children (aged 5 & 7). Love it instantly. The children love the pool, and the play area. I love the room service and the location. It is only a walking distance to the beach. To top that, if you don't have transport, you can take a... more

We stayed here from 8-18 March, 2009 with our 2 kids, 2 and 10 months, and we thought it was great! The kids club is good for a little "self" time, with each child receiveing 1 free 3 hour session in the club for free, every day. We only used the club 3 times over the 10 days, and found... more

We had a great time, it was walking distance to the main shops and beach. My daughter piper wanted to go swimming everyday before breaksfast. they had a great time, the kids club was great. i was able to spend some time alone with my husband. and the hotel had game night and activities through out the day. It was... more

i was surprised to how clean the resort room was, daily service was great. SUPER friendly and helpfull staff...excellent location to central surfers paradise resturants/cafes and SHOPPING :) approx 10 mins walk or less. Also less than 10 mins walk to beach. mini market/resturant/cafe in resort were good and offerd everything u needed at very reasonable prices. KIDZ club was... more

Stayed for 8 nights at the beginning of Feb 2009 - booked apool view family resort room (interconnecting room with basic kitchenette facilities). Besides not being able to see much of the pool because of the vegetation around the pool, our balcony were huge - with deck chairs on to laze around on. Liked the size of the room, we... more

We have stayed a few times. We usually take our Grandson with us there. The resort does need updating but the kids club is good, the pool is ok but overall its a good place for a family to go to. I wouldnt stay more than a couple of days. Im very fussy about hotels but find they are really... more

Let me start with the positives: Good, friendly service, huge room. Now the rest: We checked in for three nights over the new year break with our 4 year old daughter. We expected a kid-friendly resort, which this certainly is, but this was a joke. The pool is tiny - and was completely over crowded with kids. Due to this,... more