We found the same thing as another reviewer here. The staff didn't care. There were a few nice waiting staff but over all we were not impressed with this hotel. We were treated as invisible. We paid $293 a night to stay on the top floor in the Club Watermark room with premier package. What we got was tired room... more

the service was okay, but the check in time was later than expected. when i arrived, i was told that they needed some more time ( 2 hours!!) to clean the room. but the staff there were all friendly and helpful. when asked about bus getting back to main town of brisbane, they drew the map and showed me roads..... more

There was nothing i disliked about this hotel. The rooms were as expected, neat and clean and spacious. View was wonderful with the beach and also the Q1 deck-highest building in Ozland. Breakfast was buffet at 29$ but good enough. There was an in house italian restaurant which served really good food. Also there were many indian restaurants within walkable... more

We had booked the Watermark sight unseen for a conference for 40 people, and chose it partly based on reviews I had read here. Sadly we did not have the same good experience that many have had. Our first impression was of a lazy uncaring front desk and conceirge, when we arrived the staff were busy talking amongst themselves and... more

One of the best location - bang in the heart of Surfers Paradise. Great Beach and sea views from the hotel. Very close to Restaurants and clubs. Walking distance away from the bus stops that take you to the Jupiter Casino - Pacific Fair shopping District as well as all the theme parks. The Italian Restaurant in the hotel -... more

Made a last minute booking on eve of Anzac Day on wotif.com and got a fabulous deal for the one night (Anzac Day) for $149 in a Club Room which also included a $25 voucher to the L'Aqua Day Spa. Got to Surfers Paradise a little early (9am) but as they had rooms available were very accomodating so we could... more

My husband and I stayed here from March 25-28th and absolutely loved it. It was our second time here but our first time in a Club room. We were on the 18th floor (room 11) with a great view - we got the ocean as well as other buildings which I quite liked as I enjoy city lights at night.... more

Great location (5mnt walk to Cavill Ave), great view (15th floor), excellent service (staff & free room upgrade), clean room, ample carpark space....what more can you ask? My wife use the massage therapy and she was wrap with both service and treatment. Fixtures & fittings in the rooms slightly outdated (ie. bathroom fittings, decor & etc), but doesn't dampen our... more

Our family dined at Waves Seafood Buffet Restaurant at the Watermark Hotel & Spa yesterday evening. The occasion was my husband's birthday and also Easter Saturday. I had endeavoured to find a venue where the food was fresh, there was variety of seafood as well as international cuisine to suit my family's varied taste. Excellent choice!! I absolutely loved the... more