We stayed here for 3 nights at the end of January, and found it to be completely pleasant with no problems at all. General: Staff were friendly, hotel was spotless, both pools were great and very clean. Room: Stayed in a 'deluxe' room which is supposed to be 5 star. Whilst room was fine, clean, housekeepers replenished everything daily, it... more

The hotel looked abit out dated,had the ocean view room which was nice. The only thing negative about the duluxe room Room was its soooo tiny, it could only fit that big Kings Size bed and thats it. Its very very very clean and you get your own pool towel and slippers and pillow menues. we had housekeeping everyday they... more

A nice hotel with decent facilities. We were upgraded from a standard to a club room as we were on honeymoon which was nice of them. Nice room, huge bed, sea view restricted by the Q-Deck building though. Plasma tv, good location. The hotel is nice if you really want to stay in Surfer's Paradise although I would recommend passing... more

I stayed for a night and had seafood buffet at Watermark hotel in gold coast. I got a food poisoning from the oyster. It was pretty severe and I had to go to the emergency. I didn't have much on the day and I know for sure it was the oyster. However, because there was no evidence that it was... more

Excellent service from arrival. We had an ocean view room on 18th floor. Room was spacious and clean. Only negative with the room was the safe provided in the wardrobe, it required an additional charge to be used. Odd, considering other hotels only require you to set your own PIN to use them. All staff, especially those in the Club... more

We got a great deal with flight centre and stayed on the 20th floor with a river view and breakfast included. We cant say enough about this hotel,it was great. The staff were helpful the food was great and its walking distance to most of your shopping and beach. I would recommend this place to couples looking for a bit... more

Nice welcome at front reception, smooth check in, when asked about parking the concierge said we could park under and take our bags up the lift to our room which was fine with us since we only had hand luggage. Parking is a very reasonable $5 per day. Our room was a "special" at reduced rate so didn't know what... more

Stayed here for 1 night in October, room was nice and clean and had nice views of the ocean. Would stay here again! more

The room furnitures are not so updated. The bath gel is rare like pearl and rare gem (always need to call housekeeping for extra). The hotel location is reasonable and 15 minutes walk to major shopping centres. The hotel is required renovation because there are a lot of other new hotels gone up. The restaurant service is all right and... more