Paradise Island Resort 3.5* (Surfers Paradise, Gold Coast, Australia) - Hotel Reviews

Also Known As:: Paradise Island Hotel Surfers Paradise; Paradise Island Hotel; Paradise Island Resort Surfers Paradise, Gold Coast, Australia

Address: 1 Paradise Island, Surfers Paradise, Queensland 4217, Australia

Region: Australia > Queensland > Gold Coast > Surfers Paradise

Amenities:

Bar/Lounge Fitness Centre Free Parking Restaurant Swimming Pool

Hotel Style:

Ranked #55 of 77 hotels in Surfers Paradise

Price Range: £

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Paradise Island Resort is your island resort in the heart of Surfers Paradise!!Located only a few minutes walk to the golden sands of Surfers Paradise beach and the glamour and fun of the centre of town, Paradise Island Resort has the perfect location for your holiday to paradise!Our 3 ½ star island resort offers the perfect opportunity for the holiday that has it all- from relaxing by the heated resort pool to having a workout on our tennis court or in our gym, our facilities on offer are similar to many 5 star resorts- but without the 5 star price tag! ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Travelocity, Olotels, Expedia, Agoda, Priceline, Venere and Tingo so you can book your Paradise Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Sarah S

Maroochydore, Australia

1 review

2 helpful votes

“As pleasant as I can be about this "resort"”

Reviewed 20 May 2013 NEW

Well this is my first time writing a review in all my hundreds of stays at different places. In my older age - 30 - I realise life is too short to slum it in anything below 3 1/2 star - quite a few 3 1/2 star are very impressive to be honest. However I found this not to be... More

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Good Afternoon, Thank you for taking the time to write a review for Paradise Island Resort. I was saddened to hear you did not have a good experience whilst staying here. We do offer different sized units and unfortunitely it sounds like you have stayed in one of our smaller sized units which was not adequate for your needs. We... More

Remlig

Western Australia

Contributor

11 reviews

6 hotel reviews

Reviews in 4 cities

4 helpful votes

“Paradise ??”

Reviewed 19 May 2013 NEW

Paradise Island Resort is in a nice quiet area close to Surfers Paradise itself and is within walking distance from the Surfer's CBD and beach. Our apartment was a little tired with basic furniture and facilities. Bath room provided for 1 roll of toilet paper 2 small cakes of soap and a used ladies blade shaver The resort is very... More

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See 4 more reviews by Remlig for Surfers Paradise

Firstly let me thank you for taking the time to review our resort. Here at Paradise Island Resort all our apartments are self catering which mean we do not offer room service daily, however we do strive to help you with any requests you may have during your stay and we provide any extras you may require in our main... More

Patricia M

Surfers Paradise, Australia

1 helpful vote

“Still waiting on my bond”

Reviewed 21 April 2013

- broken dvd replaced with one without remote control. - Got stack 2 times in the car park, once got late for work and second lost my flight to Sydney - after been charge an unexpected $90 dollars for cleaning I had to spend a bit extra fixing my sour back from the bad mattress. - plus its been a... More

Firstly let me take this opportunity to thank you for your feedback. With regards to the Bond refund i would firstly like to apologise for the delay in this process and ask if you could please contact us directly again to speak with a manager as this is very unusual and we would obviously like to get this rectified for... More

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Sarahandmike1968

“Will definitely be back!”

Reviewed 26 March 2013 via mobile

What an awesome little gem of a resort! We had a wonderful holiday- just what we needed after such a hard couple of months work! We had stayed at Paradise Island Resort a few years ago and can't believe the difference. They have made some great improvements- it was a bit run down last time we were there. The rooms... More

Dear Sarah and Mike, Let me firstly take this opportunity to thank you for taking the time to comment on our trip advisor page, these comments are vital in helping us build an honest idea of the service we are providing for our guests. We have put a lot of time and effort into improving the resort for the better... More

Mattandsonia

“Fantastic”

Reviewed 25 March 2013 via mobile

We had an absolutely fantastic holiday at paradise island resort right from our arrival! When we got there the super friendly staff on the reception were very helpful and understanding after our long flight and got us checked in very efficiently. We went up to our room which was perfectly clean and very nice for a budget resort. The views... More

Thanks for your review of your recent stay at Paradise Island Resort- it sounds like you had a wonderful time! Thanks so much for the compliment on our 'friendly staff'- they love it when their efforts are noticed. We hope you'll come and stay with us again in the future. Brendon Deeley Marketing Director More

may58

Victoria

Senior Contributor

32 reviews

16 hotel reviews

Reviews in 16 cities

19 helpful votes

“Good position, average accomadation.”

Reviewed 9 March 2013

I booked this resort,through Scoopon & got 5 nights for $430, as my wife and i are quite happy to stay, in budget accomodation. Check-in was quick & Vanessa, the receptionist, was really friendly & helpful. Got up to our room,opened the door and....the musty smell hit us!!! We opened the balcony door and it cleared in about 10 mins,so... More

Thank you for your review. We are glad you found our staff really helpful. Everyone here puts 'their all' into their jobs here so they are always greatly appreciated when their efforts get noticed! We are in the process of refurbishing rooms here and as you suggest, they are only small jobs which you picked up. Most rooms have now... More

FarVah

2 reviews

Reviews in 2 cities

3 helpful votes

“A Terrible Choice, daylight robbery”

Reviewed 7 March 2013 via mobile

I booked over the phone and arrived at the resort. I was told they had already taken the payment without my consent for 13 days. I was given keys to a room which can best be described as a Pigsty. Disgusting, smelly, dirty etc.... When i told them i could not stay at the place they told me they will... More

Thank you for your review. However, it's important to clarify that as per our booking conditions (and like most hotels), you were required to pay in full at the time of booking which is stated on our website that you booked through. I understand that you were unhappy about this and on your arrival wanted to cancel even before you... More

Melenaite85

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 5 cities

“Average accommodation”

Reviewed 15 February 2013 via mobile

If you're after luxury, this isn't the place for you. Situated a few blocks from busy Cavill Ave, resort is good in that you won't have any issue with noise. Our room was on the 3rd floor directly facing exit driveway. Bed was comfortable, furniture is basic and room has bare essentials but we enjoyed the stroll into the centre... More

Thank you for your review. While you say, 'average accommodation' it sounds like you actually enjoyed your stay with us. While we aren't 5 star, we are a fantastic 3 1/2 star resort and offer a wonderful place to stay for a bargain price! Kind Regards, Brendon Deeley Marketing Director More

athena90

The Entrance, Australia

12 reviews

“Great location but very dated rooms”

Reviewed 23 January 2013

My girlfriends and I stayed here for a week. We booked through stayz and was given a very old room. The rooms are all privately owned and they have done nothing to upgrade them. The beds where old, lumpy and very uncomfortable! Bathroom was disgusting and toilet stank had to go and buy toilet cleaner to clean it! Secure fob... More

Thank you for your review. PLEASE NOTE THAT UNFORTUNATELY IF YOU BOOK THROUGH STAYZ, IT HAS NOTHING TO DO WITH OUR RESORT. These are privately managed apartments and we have no control over them and their quality. If you book through ANY other website, you can rest assured that you are booking directly with the resort. Kind Regards, Brendon Deeley... More

ahapitova

Melbourne, Australia

“Old styled and new styled rooms”

Reviewed 13 January 2013

I haven't visited that resort,but according to reviews the old styled rooms are in a very bad condition.Lots of peple are unhappy about them.I booked the room through Internet and now in doubts if I have to cancel my bookings. The story is: my reservation sais that any condition I would like to put in a reservation I need to... More

Thank you for your review but it's a pity that you reveiwed BEFORE you actually stayed at the resort!!! While we do have a range of room types, like virtually all hotels, we don't allocate specific rooms until the day of a guest's arrival- there is nothing worse for a guest to be promised a specific room and then they... More

1-10 of 58 reviews

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Paradise Island Resort Hotel Reviews, Surfers Paradise, Gold Coast, Australia

Paradise Island Resort

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