Our overnight stay, started on a cold note. We walked into our room to have the air con on full and it was freezing. My wife ran the bath and jumped in. Only to call out if I could find the towels. 30 minutes later and 2 calls to housekeeping, the bath towels were delivered. Not happy. The room was... More

small room with no view , ageing , poor tv reception . had roaches in the room. ants on the balcony .. room was serviced on our 3rd and last day had to ask for extra towels , room was booked for 4 and had 3 towels 2 drinking cups , a little thought by staff would have saved us... More

My partner and I had gone to the Gold Coast to do some shopping for the day , during the day I received an email from Wotif stating they had cheep mystery hotels available for the night so we decided to stay. I was pretty happy when I found out it was this hotel as I had stayed there before.... More

Staff all very friendly and helpful. Spotlessly clean rooms. restaurant very good but a bit disappointed in food at revolving restaurant. Have has much better for far less cost elsewhere. Hotel situated away from restaurants and other activities. Need to catch a bus or drive for any activity. One other downside was no free internet to rooms. We still had... More

We arrived at the Gold Coast in our hire car and were met by the concierge who took our luggage from our boot and took it all inside. At reception we were told we had been given an upgrade. We parked the car in an underground car park then jumped into the lift to the 26th floor. Our room was... More

Booked this hotel for our 18 year anniversary and whilst the gold tower was nearly completely empty, they placed us in a room next to a couple with a crying baby who woke many times through the night crying. When we mentioned it to the staff on check out and the female staff member did not care less and said... More

We stayed for one night at the Crowne Plaza Hotel Gold Tower Surfers Paradise. Great room Ocean views with balcony. Beautiful full moon over ocean. Free parking was fabulous. Staff friendly and helpful. Loved breakfast at the revolving restaurant. We have two small children who loved the pool and spa. Comfortable room we were on the 17th floor just spectacular.... More

Hair in the spa bath, grime around bathroom tap handles, stains on bed sheets, dirt and dust in complementary coffee/sugar tray, balcony tiles need re grouting, balcony corroded, dirty and stained windows the list just goes on and on. The place is filthy!!! Everywhere you look you see stains dust and dirt from very very poor house keeping. Even Hungry... More

Stayed here for 4 nights with the family. It was a great central location to the beach, access and attractions especially good being out of the middle of the Surfers strip. Very nice rooms, great view, good food at breakfast and in room, and nice staff. Free parking is great.