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Surfers Paradise

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Coolamon Holiday Apartments


Coolamon Holiday Apartments
10-16 Genoa Street, Surfers Paradise 4217, Australia

Reviews you can trust

Rating summary
3.0 of 5 stars 2 reviews
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All (2)
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[ Date ] [ Rating ]
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1 of 5 stars
Hannah-Lee88   1 contribution
South Australia
7 Dec 2008 | Trip type: Couples
1
person found this review helpful

My Partner and I stayed there about a month ago, and it was definately the worst part of our holiday. It is managed by one lady 24/7, and she is not pleasant. She is supposed to be helpful and friendly but the reception area is closed for a large part of the day, and there is no where for guests to book or ask any questions, and she keeps a note on her door saying 'Do not knock on this door unless you have a death wish'. What kind of a helpful person would say that? I often saw people waiting in the very small reception area waiting to check in, as she had still not opened the reception at 12pm. When I had a few important questions about times of travel to the airport, she was very abrupt and rude to me and my partner, and she genuinely treated us as if were inconveniencing her, and I saw her do the same to other guests.

The apartments have potential to be nice if they were cleaned properly. The tiles on the floor of our shower had dark mould/soapscum buildup, and I also had...
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2 of 5 stars
dorafan   1 contribution
vic
30 Jul 2008 | Trip type: Family
1
person found this review helpful

Dirty!!! Our room was so dirty, there was blood (unwashed not just stained) on the pillow. Smelly!!!!! Oh the smell. Needed a vacum, cutlery needed to be washed as it had been put away dirty. Dish washer leaked. not good! more

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Coolamon Holiday Apartments Address

10-16 Genoa Street, Surfers Paradise 4217, Australia
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