We r booked in for 10 days and chose the hellhole for its location. What the website doesn't say is that apartments are privately owned and the quality of each apartment varies greatly. We r on floor 12 of building A and an owner on floor 6 is doing major renovations, including jack hammering for hours at a time....Mantra who...
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Must admit I was extremely impressed by my stay at Paradise Centre Apartments. For the cost I wasn't expecting such a high quality apartment, in such a great location with spectacular views. There were a few minor negatives, it was a little noisy on Friday and Saturday night, the outside furniture was grubby and there was an entire nut selection...
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Thank you for providing feedback on Paradise Centre Apartments, and especially the positive comments about the location, pool and bbq facilities, secured parking and air conditioning. The rooms are very spacious, with the two and three bedroom master bedrooms having and ensuite. Disappointing there was a couple of cleaning issues which need to be addressed, however, we are happy you...
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I would have taken in what numerous reviewers have said before me. This state of the our room is appalling. In my case rust all over the fridge, mould in the bathroom, threadbare carpet and curtains, dirty and uncomfortable chairs and lounges, entrance to room door that only shuts/opens with force and on it goes. I have taken photos and...
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Thank you for providing feedback on the resort. Your feedback is valuable and certainly we are working hard to ensure all rooms are at an excellent standard. The location is excellent and pool and bbq facilities have all been upgraded recently. The apartments are being renovated with more coming online each month.
Gavin Wishnowski
General Manager
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My friends and I booked this place as it was so central and had a view of the ocean. I had been warned after we booked and paid that not all the rooms look like the pictures on the website..sadly ours was not a nice one. Although we had a great ocean view and a high floor, the room itself...
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Thank you for your feedback on the resort. Currently, we are working through all the apartments refurbishing where possible to modify the apartments. Many have been completed, however, this is a process and will be ongoing. You are absolutely correct that requests can be made for these apartments, however, unfortunately it will not always be guaranteed due to the limited...
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Very disappointed in the standard of a so called"Mantra" property. Nothing like the photos on the Internet dirty carpet dirty old bathroom and old dirty cane lounges. Will never stay here again!
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Thank you for taking the time to provide feedback on the resort. Paradise Centre has embarked on a refurbishment programme which has many apartments completely upgraded. This is a process being worked through over the coming year also to ensure all apartments are modified accordingly.
Regards
Gavin Wishnowski
General Manager
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this hotel is in a great location and quick trip to the beach, but if you booked a 1 bedroom ocean dont get ur hopes up, if the view of the ocean does not seem the same as the one on the hotels website, we got a low floor witch was more like partial ocean view, was very disappointed went...
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Thank you for taking the time to provide feedback about the resort. Paradise Centre Apartments thrives on excellent customer service and so to receive such a comment is disappointing. Such comments are discussed in our regular meetings to ensure future positive outcomes. The resort is very central and has excellent views across central surfers and the ocean, however, during the...
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My son and girlfriend were given a trip to the Gold Coast as a birthday gift. I was so pleased to hear the excitement from both of them about their accomodation. Reasonably priced, fabulous location, spacious and clean with breath-taking views. I couldn't have asked for more! They had a fantastic time and it all starts with where you choose...
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Thank you for providing feedback on the resort. It is encouraging to hear such positive feedback about the resort. We are very happy that your son and girlfriend had a fantastic time and always pass on and share the comments with the team.
Regards
Gavin Wishnowski
General Manager
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I stayed here early December, and had a wonderful stay at Paradise Centre. Apart from accidentally locking myself on the balcony at night (my fault, luckily the manager saved me), it was a relaxing stay. Central to everything, this apartment was in the best position overlooking Cavill Ave. The apartment was very spacious, neat and tidy, and the pool was...
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Thank you for providing feedback on the resort. I do remember a moment had stranded and I am very happy I could help. Most importantly that you will rejoin us again in the future and you had fun. Most people agree that the location is excellent and with the christmas lights through Surfers it looks great. Thank you again for...
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My wife and I have just returned from our second stay at Paradise Centre Apartments this year, the first being in April 2011. We again found our apartment to be in very good condition and really enjoy the great location of the Centre, close to the shops,restaurants and the beach and loved the well maintained gardens and pool.
Found the...
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Thank you for taking the time to provide feedback about the resort. It is with pleasure that you return to the resort and enjoy the well maintained gardens and pool area as well as being accommodated in a room which was in 'very good condition'. I am disappointed a pillow could not be sourced to satisfy your needs. We look...
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We stayed here for a few nights in october 2011. We stayed on one of the lower floors that overlooked the pool and beach in a 1 bedroom apartment. The view was great! The location honestly couldn't be better. The hotel is across the road from the beach and there's access to the shops through the hotel, which is very...
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Thank you for taking the time to provide feedback about the resort. I am pleased you enjoyed the pool area as it was only refurbished less that 2 years ago and looks fantastic. The location has always been a major feature at Paradise Centre Apartments. The apartments are continuously being upgraded through a refurbishment programme and I am sure upon...
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