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Cascade Gardens Holiday Apartments

26-32 Monaco Street, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
Cascade Gardens Holiday Apartments
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16 reviews from our community

    Trip type
Traveller rating
    0
    7
    1
    0
    8
Date Rating
Port Douglas, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 June 2012

My family booked through the internet - we were a bit worried aferwards when we saw some of the negative review son tripadvisor!. However, the apartment was more than adequate considering what we paid.It had 2 bathrooms and 2 bedrooms so for a family of 4 ideal. The pool looked inviting but the weather was cold and rainy so didn't... More

Was this review helpful? Yes 1
Tamworth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 March 2012

You get what u pay 4. One of the cheapest for 2 kids & 2 adults. Doors that lead to balcony need fixing, $5 per day for air cond a bit steep but the weather was good so we didnt need it, but apart from that a nice place to stay.Lady at front desk a pleasure to deal with.

Was this review helpful? Yes 1
lou2500, Manager at Cascade Gardens Holiday Apartments, responded to this review
1 April 2012

Thank you for your comments listed on Tripadvisor. The screen door was off the runners and $5 per night for air con only applies to certificates purchased only as stated in the term and conditions under additional information on certificate. More

Cromwell, Otago, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 23 March 2012

Really disappointing - in fact checked in and then left within hours. Mould in the bedroom, fan in bedroom didn't work, fan in lounge room not connected properly so rocked badly when turned on. floor had sticky surface on it. common areas (stairwells etc) looked like they hadn't been cleaned in ages. Could go on and on. No reception at... More

Was this review helpful? Yes 2

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Malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 December 2011

I and 4 other friends booked the apartment through the internet - we were a bit concerned at some of the negative reviews we read before our trip. However, we were pleasantly surprised that the apartment was good value for what we paid. Also the Apartment was listed on the Gold Coast airport shuttle service which we had booked with... More

Was this review helpful? Yes 4
Auckland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 June 2011

We discovered all these bad reviews a week before we were due to arrive so were cringing when we got there. We ended up staying in the block nearest the street, on the right. For a family of two adults and two young children it was a perfect base. The apartment and two rooms, two bathrooms, kitchen, lounge and balcony.... More

Was this review helpful? Yes 4
Gold coast
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 14 June 2011

This place is the most disgusting and unclean place I have ever stayed in. The blinds in the apartment were covered in mould, the bathroom smelt like someone had urinated all over the floor. the whole place was very dirty and it looked like the floors had never been swept or mopped. When we spoke to the managers about the... More

Was this review helpful? Yes 7
Osaka, Japan
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 February 2011

This place's manager is very rude. I agree with other people's review. I really wonder why the property owner doesn't change the manager. If he or she keeps the rude managers here they will lose their customers. They think they own this place but we bloody pay to stay here. and blame all his fault to guests and want to... More

Was this review helpful? Yes 5
Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 January 2011 via mobile

Bad hotel or resort what ever they call them self. Old male manger is cranky, not helpful at all, and makes you think he is doing you a favour by letting you stay in his over priced unclean rooms. Much better than this place of the gold coast so don't stay here! Tiny rooms, very old, dirty pool, bad service,... More

Was this review helpful? Yes 3
Adelaide, S.A
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 22 December 2010

This is the worst place I have ever been to. It is filthy dirty, the service is absolutely terrible (should I say, there is no service) the rooms are all airconditioned....but to use the airconditioner, you need to pay $5.00 rental per day! Once you have run out of toilet paper, you need to pay $2.00 per roll after that.... More

Was this review helpful? Yes 3
Victoria, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 March 2010

After reading reviews on Trip Advisor after I had made a booking in a two bedroom apartment at Cascade Gardens I was almost dreading what would be awaiing us when we arrived. But I was very pleasantly surprised to find the apartment was very clean and functional with brand new remote control ceiling fans in the bedrooms. The decor inside... More

Was this review helpful? Yes 2
 
 
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Additional Information about Cascade Gardens Holiday Apartments

Also Known As:
Cascade Gardens Holiday Apartments Surfers Paradise, Gold Coast, Australia
Address: 26-32 Monaco Street, Surfers Paradise, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Swimming Pool
Hotel Style:
Ranked #63 of 77 hotels in Surfers Paradise
Price Range: £
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Cascade Gardens Holiday Apartments
See lowest price for your stay* (from Booking.com )
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