We recently stayed overnight in a two bedroom apartment. While the views were fabulous, the apartment could certainly have done with a good clean and paint. Hairs in both showers, grubby cutlery and crockery, and ash still in the ashtray on the deck really put us off although the apartment was quiet and otherwise comfortable. Pool was gorgeous and the... More

Although this hotel is located in a convenient area for restaurants and bars there were some incidents that left us underwhelmed. Unfortunately we booked into this hotel when there was a music festival the same weekend. The hotel was filled with teenagers looking to party all weekend. We were on the bottom floor and had various rubbish (cigarette butts, bottles,... More

used to live in Townsville, so I know what other hotels are like and after staying here, whenever I go back to Townsville, I won't be staying anywhere else. I don't know what other reviewers are on about, the staff were seriously some of the best I've seen. The front desk girls were friendly, helpful and always said 'Hi' as... More

We got a hotel apartment here for the weekend. We found the room, clean, amply furnished with a great view. A special mention should go to Kara who checked us in. She was friendly, thorough with her check in information ensuring we had no questions to ask at the end, it was really impressive and refreshing and welcoming! Oaks is... More

A great apartment-style hotel which is clean and comfortable. Whilst the reception staff do try their best to look after guests, it's just not a hotel-style of service that I'm used to.... Unlike other reviews, my 2-bedroom suite was clean, spacious and comfortable. It's location is great as the main drag, were all of the restaurants are, is literally across... More

Wow what can I say about this place ! Just amazing the views from the room were spectacular the room itself was clean and spacious for a studio room . If its a hot day you must go and enjoy yourself in there amazing pool with the views of townsville city ! Great value aswell and the location is perfect... More

Basic amenities. To far away from restaurants for families might be ok for the business or single person as plenty of bars nearby which are totally unsuitable for children. Hotel supposively fairly new, carpets and sofas were dirty,bathrooms could do with a good scrub, hotel staff friendly. This hotel is probably more suited to the business person or the young... More

Our apartment was vey pleasant, on the third floor,with rooms and bed to suit two adult couples and an 18 year old - who was a little unhappy about the sofa bed for yet another night, but she coped. The apartment was clean, well appointed - we cooked our own meal on one of our nights there. It was given... More

location great for a nostalgic trip to Townsville. reception staff very helpful and efficient when the shower drain blocked and the bathroom flooded. they were most apologetic. the two bedroom apartment perfectly fine for 2 couples.