Yes the hotel is nice, it's well located and clean. the AC didn't work in my room but it was a nice night so I left the windows open. The front desk is not very friendly. but all the issues were minor except, however charging almost $30 a day for internet is extortion and frankly unjustified.I understand that some hotels... more

My family and I (Husband and 2 children aged 3 and 1) stayed in a 2 brm unit for 2 nights . The unit was gorgeous, a full kitchen with granite benchtops, full fridge, microwave, oven etc, 2 bathrooms, 1bathoom even had a full size bath, perfect for kids, and the bedrooms were HUGE!! The best thing was the large... more

We arrived at around 11 am in reception just to drop our bags off and head off for a walk, but the receptionist let us know that our room was ready if we would like to check in. This was a nice thing, as we had a very late night and early flight. On entering the room, we found it... more

We tried the Oaks Gateway because we knew it was new, and wanted something different for this stay. The room was oddly designed with the kitchen cupboard in the bedroom. Tea and coffee provisions were stingy, and the room was not serviced during our two night stay. Overall though the place is ideally situated in the city, and on the... more

My mother and I chose the Oaks Gateway on the Palmer because of its location and a good rate for a 7 nights stay. The apartment was a good size and well proportioned. Furniture and fittings were pretty much new as the ‘aparthotel’ opened in January this year. The kitchenette had everything we needed, including good quality appliances, and the... more

A new hotel in Tonwsville with some excellent rates. The location is perfect and you can walk to many good bars and restaurants. I had a room on the 8th floor with a nice view over the pool and river. Single bedroom apartment was clean and tidy and had everything that you would need. Room servicing was an option and... more

Great opening rates encouraged us to try this new addition to the Townsville hotel scene. We weren't disappointed with this spacious apartment style hotel. The lobby looks like it still needs a little interior designing, but the staff provide a very friendly and efficient welcome. We booked a one bedroom apartment which offers well appointed full kitchen, spacious lounge &... more