I stayed here for just 1 night. The location is good, not in the CBD but close by. There's a weird rule that you can't access your car or use the carpark between 10:30pm and 7am and I thought only Gov't Departments had crazy rules. Just make sure you're back by 10:30 pm or no undercover carpark! The room was... more

The small and rundown lobby says "renovate me" but if you are child of the 1980's you will enjoy the rooms which are modeled to the movie Tequila Sunrise, all wooden venetitions. My room was large with an adjoining lounge, not sure how typical this was. We ate in the restaurant which was a bit of a mistake. The restaurant... more

I stayed in your spa suite around valantines day,and was quiet dissapointed with what we paid for. You charge a really high price for a very outdated hotel room. It was a hot night and the air conditioner failed to work. when we reported this to the duty manager, he was quiet rude about it and said that the problem... more

I have stayed in Townsville and at this hotel many times over the last 12 months. The hotel rooms are dated and the decor is straight out of the 70's but the rooms I stayed in have always been spacious and clean. I have always found the staff to be helpful and courteous. If this hotel were located in a... more

Our child was sick - and the hotel were very unhelpful. The receptionist made comical gestures of me, when I was seeking help for my daughter. She did not display a basic understanding our concerns. more

This is a nice old place but really has the essence of a 1970's establishment. The staff are extra friendly, the food is of a high standard and the place is clean and easy to work from. These days they have bus tours staying in house which means that the restaurants tend to get busy. The F & B manager... more

there is nothing wrong with this Hotel, decor is nice, rooms comfortable and clean. desk staff were pleasant, no problems what so ever, you won't have a problem staying here if you are looking for a nice clean, and pleasant hotel. we stayed in a superior room on the 7th floor, as that was all that was available, it wasn't... more

My recent stay at this chain hotel reminded me of how hotels were in the 1970's and how things have moved on ,but not Rydges Southbank Townsville.This property sings the past and i dont like it.Its just tiried and looks as though its had minimal capital expenditure over the years.The front desk staff were just going through the motions.No welcome... more

Rooms are nice and spacious with comfortable bed, desk, TV and especially a very cosy armchair! Reception staff is no overly friendly and would not even greet when guests enter the hotel. The location is very good with different restaurants and pubs right next door and just a short walk to the main shopping district. What I thought was the... more