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Reef View Hotel

4.0 of 5
12 Resort Drive, 4803, Australia
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Reef View Hotel
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784 reviews from our community

Traveller rating
    238
    330
    130
    51
    35
See reviews for
Families
175
 
Couples
362
 
Solo
21
 
Business
46
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Great customer service, very helpful staff who are so friendly and make you feel extremely welcome. Very spacious rooms, super comfey beds. Took a little long to check in, not enough staff working the front desks.

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See 4 more reviews by Dee B for Hamilton Island
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Hamilton Island is a lovely place to go with the family; to relax and enjoy everything the Whitsundays/ Great barrier reef has to offer. It is much nicer than the other islands in my view. I agree with earlier reviews that the Reef Hotel could do with a lift but overall it was clean and the rooms were nicely laid... More

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See 5 more reviews by jennifer L for Hamilton Island
The Entrance, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 17 May 2013 NEW

We had a beautiful combined Honeymoon and Family 10 day holiday. The staff were very eager to help and nothing was too hard. We got an upgrade to a Coral View room on the 16th floor it was Devine and We now know that it is well worth the extra money. We had breakfast included in our price and it... More

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See 5 more reviews by Mummadora for Hamilton Island
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This was the second 2-night stay to Hamilton Island for my mum and I. We travelled for our shared birthday as a special treat. The staff were aware of this prior to our travel and made the extra effort to give us a free bottle of wine upon arrival - so sweet of them to go the extra mile :)... More

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Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013

We stayed here in October last year, we loved the Island but found it very expensive for what it was. Reef View Hotel could do with a serious makeover, while it does offer a great view on the higher levels it was really only a place to eat breakfast and sleep, and if we should return I would rent one... More

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Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review
15 May 2013

Hi JessEnrico, I'm disappointed that the Reef View Hotel didn't fully meet your expectations. I personally managed the Hamilton Island Holiday Homes business for many years and I believe that these properties are equally impressive depending on the type of holiday you are after. But at the end of the day we are a hotel and offer a hotel-service to... More

Byron Bay, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

We stayed here in mid April. Firstly our room was upgraded, which put us on the 18th floor. Thank you the views were amazing. We had a complimentary bottle of champagne waiting for us on arrival which just made us feel even more welcome and special. The staff were so friendly. Nothing was too much trouble. We had an amazing... More

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Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review
8 May 2013

Hi afterjustgoodfood, With a name like that I am especially proud that you are raving about our food! Our buffet breakfast is a must for guests to start each day off on the right foot, and we get such great feedback from everybody on the quality of this poolside breakfast. It's great that our hotel staff (and our friends at... More

Brisbane
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 7 May 2013

The Reef Hotel has one outstanding feature - its staff. It is rare to experience such a consistently positive and helpful hotel staff, without exception. In addition, the rooms are large, the view (well ours anyway) was great and the room servicing was efficient. However, in saying that Hamilton as an island is tired, overdeveloped and expensive for what's on... More

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Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review
8 May 2013

Hi jays094, I'd firstly like to say what a great compliment it is that you found our staff so positive and helpful. Its great to hear such feedback and I love sharing it with the entire team here. Its also very pleasing that you enjoyed the hotel and the room itself during your stay I note that sadly you were... More

Masterton, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 7 May 2013

We stayed here the last week of April and had a wonderful stay. We chose 1 room even though we were a family of four - 2 daughters 18 & 20 and found it plenty big enough for the four of us. The sharing of 2 beds in one room was not a problem and the bathroom was huge. To... More

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See 5 more reviews by Dewdropinn2013 for Hamilton Island
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 May 2013

My husband & I recently stayed here for our 20th wedding anniversary. We had the most enjoyable time. We were booked into a coral sea room but on arrival found we had been upgraded to a suite compliments of hotel management. ( thanks Matt & Alycia). We were truly treated like VIP's. We would highly recommend the restaurant downstairs &... More

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See 7 more reviews by Sacha D for Hamilton Island
Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review
12 May 2013

Hi Sacha, I'm so glad that you enjoyed your 20th anniversary celebrations with us, and I will congratulate Alycia for the great job she did to make your stay so special. We look forward to welcoming you back for your next celebration. Warm Regards Matt Boileau General Manager Reef View Hotel & Palm Bungalows More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 May 2013 via mobile

Stayed in Reef View hotel for two nights for our first wedding anniversary and were sorely disappointed. We booked a "reef view room" but got no view at all, we just looked out onto trees. The room itself was spacious and well equipped but the bathroom and toilet were dirty and moldy and the room smelt musty. The resort itself... More

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Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review
12 May 2013

Hi Claire H, I'm sorry for the confusion with your booking. We note that you booked and paid for a Garden View Room, however I apologise for not being able to recognise your special occasion with a complimentary upgrade. As our Garden View Rooms do not get a clear view of the Coral Sea, we sell these rooms at a... More

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Hotel Summarization (Beta)

What travellers say

  • Coral sea(15)
  • Golf buggy(11)
  • Catseye beach(8)
  • Friendly and helpful(8)
  • Pool Terrace(7)
  • Very good(7)
  • Buffet breakfast(6)
  • Shuttle buses(5)
  • Very expensive(5)
  • Tour Desk(4)

Additional Information about Reef View Hotel

Address: 12 Resort Drive, 4803, Australia
Phone Number:
Region: Australia > Queensland > Whitsunday Islands > Hamilton Island
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Hamilton Island
#3 Romantic Hotels in Hamilton Island
#5 On the Beach Hotels in Hamilton Island
Price Range: ££££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Reef View Hotel features 364 extremely spacious, well-appointed rooms all with private balconies overlooking either landscaped gardens or the breathtaking vista of the Coral Sea. The upper-most floors boast 18 luxuriously appointed suites. All rooms face the sea complete with outdoor furniture to experience the spectacular sunrises and sunsets. Additional Reef View Hotel facilities include the Pool Terrace restaurant, Reef Lounge bar and Tour Desk. ... more   less 
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Also Known As:
Hotel Reef View
Reef View Hamilton Island
Reef View Hotel Hamilton Island

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Reef View Hotel
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