Upon entry, lobby was good. Found the reception staff a bit rude. They were giggling about some joke when I checked in. I had to carry my own luggage up to my room. When I asked for help at reception, I was pointed to the concierge desk, which was quite a walk away, and noone was at the desk. On... more

I stayed here with my husband and two children and we thoroughly enjoyed this hotel. The views over the Yarra River and the Crown Casino Complex were just lovely, especially the jet flames from the Casino which go off every hour from 6 pm. The concierge staff were so friendly and extremely helpful. The rooms were very clean and the... more

This is the 3rd time I stayed at Crowne Plaza since it was built but until now I was unmotivated to write a review. The reason is that it is bland and forgettable. Many others have commented on the convenient location to the exhibition centre, near the river, transport, a nice walk to the CBD etc.. all true.. but I... more

if you are attending a conference at the Melbourne Convention Centre, then you will find this hotel very convenient as it is connnected to the Centre. If you are not attending a conference, you can do better so stay elsewhere. The rooms are very average, and the bathrooms are small. The location is quite good , on the river, but... more

This hotel is really great. I just got back from a 3-day stay, and thoroughly enjoyed it. I have stayed at 5 star hotels across the world, and this Crowne Plaza is most definitely one of the top hotels I have ever stayed at. It was also quite good value. We booked a standard two double bed room for $185... more

The hotel has a great location next to the Yara, but the rooms are small and the furnishings feel old/worn. The rooms service meals are cheap (for a hotel) and portions are huge. The gym and the equipment is new, but unfortuntely its squeezed into a corner of the basement. The service is very efficient and you will can get... more

I would not recommend this hotel unless maybe you are desperate to be near the Crowne casino and can't afford to stay there. The location is on the edge of downtown - many other hotels are more centrally located. The rooms are in dire need of renovation. Our bathroom was dimly lit and straight out of the 80s. The bedside... more

Stayed here for 5 nights on business (conference at the adjacent Exhibition Centre). Rooms clean and well laid out. Most of the staff were very friendly and were very helpful when I asked for things (mainly directions to nearby attractions so I could get an idea of the city). Breakfast was a bit on the dull side. After 5 days,... more

Stayed here over Christmas 2006 with my husband and 2 young children. The hotel has changed hands about 3 times in last few years and it shows. We stayed at the Crowne Plaza darling Harbour Sydney before this hotel and were obviously spoilt as this hotel was really disappointing. The room was really small with small double beds and the... more