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Hotel Ibis Melbourne


Hotel class 3.0 of 5
15-21 Therry Street, Melbourne 3000, Australia
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Reviews you can trust

81% Recommend
3.5 of 5 stars 57 reviews
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By trip type
All (57)
[ Date ] [ Rating ]
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3 of 5 stars
Sydney
7 Dec 2009 | Trip type: Couples

I stayed at Ibis Melbourne in Australia and the room is equipped with a safe. No staff mentioned to me that I had to pay for it during check-in. I was asked to pay for the usage of the safe upon checking-out even though I did not use it. The worst thing is I was not even told the hidden... more

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4 of 5 stars
Singapore, Singapore
5 Dec 2009 | Trip type: Couples

Hotel is located very close to the Queen Victoria Market. Walking to the nearest city circle tram station is just over 5 mins and probably just over 10 mins to the Bourke Street Mall area. Still manageable walking distance I suppose. Room is not the biggest but bed is comfortable. Bathroom is clean as well so no complains here. Compared... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear Winston99, Thank you for your kind words and I am glad that you enjoyed your stay with us. Kind regards, Dougal McConnell Front Office Manager

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4 of 5 stars
Abilene, Texas
20 Nov 2009 | Trip type: Couples
1
person found this review helpful

Checked into what I thought was one bed and front desk gave us a free upgrade to a suite with kitchenette. Very nice....tv in each room although channel selection was limited but typical Australian. Previous reviews about construction noise next door was not an issue with us. It wasnt noticeable in our room although loud outside. Location one block from... more

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3 of 5 stars
London UK
12 Nov 2009 | Trip type: Business

The location at the north end of the city may well be convenient to the Victoria Markets, RMIT, North Melbourne, Carlton, and trams trundling down Elizabeth St to the city centre, but location isn't everything. Especially when there is a huge construction site next door waking guests up at the crack of dawn. I suggest potential guests call before booking... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'Clownshoes', Thank you for your review. I am pleased that you enjoyed the location of the hotel - we certainly are in a great spot. Please accept my apologies for any disturbance caused by the nearby construction. We do our best to accommodate guests on the opposite site of the building whenever possible to minimise any risk of disturbance...

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4 of 5 stars
Klang, Malaysia
10 Nov 2009 | Trip type: Family

First things first. There are 2 Ibis Hotels in Melbourne. One on Therry Street (close to Queen Victoria Market), and the other on Little Bourke Street (near Southern Cross Station and doors away from a nightclub). Don't get your bookings (or even the reviews) confused. We stayed at the Ibis Melbourne on Therry Street. Arrived early in the morning, couldn't... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'Lulubelle75', Thank you very much for your review. I am delighted to read that you had an enjoyable stay. If I may clarify one point, there are actually 3 Ibis' in Melbourne. The 3rd is Ibis Melbourne Glen Waverley which is about 20km east of the CBD. Those 1 bedroom apartments certainly are a paractical option and I'm pleased...

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4 of 5 stars
Chicago, Illinois
10 Nov 2009 | Trip type: Friends getaway

I was really pleased with the Ibis in Melbourne. The rooms were a bit more spacious than I expected, as was the bathroom. The hotel was very clean, and the staff was quite pleasant. I was really happy with the location, it is a stone's throw from the Queen Victoria Market and walking distance to plenty of shopping. We actually... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'IvyArbor', Many thanks for your review. It's great to hear that you are pleased with us and consider us to be great value. We hope to see you back again soon. Kind regards, Dougal McConnell Front Office Manager

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4 of 5 stars
San Diego, California
13 Oct 2009 | Trip type: Friends getaway
1
person found this review helpful

We stayed 3 nights at the Hotel Ibis in Melbourne. We were traveling with 2 other couples. The rooms were basic, but very clean and very quiet. Electric hot water pot, instant coffee, tea provided in the room, and also a small refrigerator. Both other couples had a queen bed in their rooms. Ours was a double and twin. Only... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'CherylSanDiego', Thanks very much for your review. I'm pleased to read that you liked the hotel. Since your stay, we have installed additional FoxTel cable TV channels so there are now more free options available to everyone. Thanks again, Dougal McConnell Front Office Manager

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3 of 5 stars
Sydney
30 Sep 2009 | Trip type: Friends getaway

I found this to be clean, staff friendly and a good location. It is not right in the middle of the CBD but still easily walking distance to everthing in the heart of the city. We stayed in the two bedrom apartment which was great. Our only problem was the doof doof music with heavy bass coming from the club... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'akm191076 ', Thanks very much for submitting your review. I am pleased that you liked the hotel and please accept my apologies for any disturbance you received from the night club on Franklin Street (the street behind the hotel). We have great success in having the music turned down to reasonable level whenever it gets out of hand. Please...

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4 of 5 stars
Queensland
26 Aug 2009

Thought this hotel was great. Great location just down the street from the Queen Victoria Markets. Had everything you could ask for although a few more channels on the tv would have been good. Staff were very friendly and helpful. They booked our return bus to the airport, called us a cab to go to the casino and were always... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'messyjessy ', Thank you very much for your review. It's always great to hear that our guests think that we are great -- it gives a real buzz to the Ibis team and we just happy that you are happy. Since your stay we have installed additional FoxTel cable TV channels so now there's more choice for everyone. Thanks...

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2 of 5 stars
Austitn, TX
21 Aug 2009 | Trip type: Business

This hotel has good location, and overall it is clean, but amenities are very basic. The rate is OK. My friend booked for me, A$116, but the hotel charges for everything - which is annoying. Using their locker, $5.95 - that's the first time that I have ever paid for using the locker inside a hotel. The more ridiculous charges:... more

Management response from
Gareth Baird, BDM

Dear Sir/ Madam, Thank you for your comments regarding your recent stay with us. We are constantly working hard to ensure we provide excellence in service and it is only through your feedback that we can monitor where we need to further improve. In regards to charging for amenities such as toothpaste and toothbrushes, you will find charges apply to...

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Hotel Ibis Melbourne Also Known As

  • Hotel Accor Melbourne
  • Ibis Melbourne
Address: 15-21 Therry Street, Melbourne 3000, Australia