I stayed here for the first time several years ago but for some reason haven't been back until this week. I have to ask myself why? Not only is it right in the heart of things in Collins Street, with wonderful architecture but for me the service was a clincher. This fortnight is probably their busiest time of year with... more

we booked a room for our anniversary. From the moment we arrived we were treated wonderfully. Everyone was friendly. We received an upgrade without asking and a bottle of champagne. The room overlooked collins st. It was huge with 2 tvs ,a massaging shower and spa. It was very clean and had all the small comforts of home. It was... more

Stayed here on a romantic weekend - in my hometown. Great spot within walking distance to Shopping (incl DFO), Nightclubs, Casino, Sports stadium, Trains. Room was a nice, very clean, modern hotel room with views into the intimate inner atrium. Perfect king size bed and 32" flatscreen TV with some Cable TV channels. I don't think any rooms have outdoor... more

This was a short stay with some possitives but unfortunately a similar amount of negatives. The hotel is certainly an architectural masterpiece, as a convertion of part of Melbourne's wonderful Victorian past. There is an amazing view of the facility through the atrium. We were allowed to check in early, which was a bonus after a long flight. The rooms... more

Lovely cosy renovated rooms, comfortable beds, great mini bar with modern choices, a welcome change. Elemis bath products in our room with minimal amenities for a 5 star Hotel. Windows faced internally but locked. Minimal natural light in rooms. Club Lounge was disappointing with options available, but the staff were lovely and helpful. Check in was smooth, but very disappointed... more

We had booked here to stay on our wedding night as it is a magnificent hotel with very helpful staff. You can't help but be impressed as soon as you walk through the doors. Our garden wedding got unexpectedly rained out and we didn't want to use our backup option if we could avoid it. 2 hours before the ceremony... more

The staff were very friendly and always greeted you with a smile. No request was to difficult. Rooms and the matress were incredibly comfortable. Very cosy environment and friendly atmosphere throughtut the bars and restuarant. more

The Intercontinental was a very modern & attractive Hotel to stay in. The service was fantastic with very friendly & helpful staff all round. The room was cosy & clean with great facilities. The location is within walking distance to transport & local attractions. Would highly recommend this venue as a place to stay to friends & family, and we... more

This is the second hotel of my trip to Melbourne. Used to live on Collins before and never imagined I'd be staying at this hotel. I got a free night here from this year promotion and had an amazing stay here. Though asked for King bed, they gave me two doubles. They did the same thing when I was in... more