Our stay at the Hotel was excellent, the service was fantastic and I really like the fact that children under 16 stay free when with adults as not many other hotels offer this (it is usually 12 and under). Location was good especially if going to the footy at MCG or an event at Rod Laver Arena. Will definitely stay... More

Quiet location. Easy access to all sporting venues. City circle tram at the door. Opposite beautiful parklands, with great views and outlook. Staff were very helpful and eager to please. Restaurant serving food all day and late night with snacks available st reasonable pricing. Room service also available sand good selection.

The restuant had a very little men not a lot of choice and not children friendly menu. On the overall the service to check in was good and helpful just found the restetuant had little to offer after last year meet there with family once a year as it is a nice quite and central spot to were we want... More

Great staff, lovely room with view over gardens, everything fine. Felt for staff who were run off their feet when we booked in Sat pm. Thought there would have been someone at the front doors to assist them a little.

Ideally situated for central Melbourne business and tourist attractions. Very good value for money. A pity that the entrance is up several steps which with luggage or for mobility challenged guests is not user friendly. Limited non paying Wi Fi only available in the reception area, otherwise paying in the rooms.

As a Melbourne native, i've never stayed in the CBD overnight before (unless you count the winter sleepout...). Knowing Melbourne well I chose the location because it provided everything I wanted close by, good food, the gardens, the views of great Melbourne attractions, Collins St shopping, the cinemas, the theatres and public transport. The rooms were a little small but... More

Stayed here for the long week end ideal location to walk to AAMI park for the storm game. Purchased the upgrade to the balcony room which was lovely, would be ideal if the balcony door actually opened but you can't have everything I assume. Check in was rather a mess, our room was not ready at 2pm and we were... More

This is an excellent hotel with great staff - friendly and efficient service. Great room with a magnificent view and and excellent quality. The location is great with access to great coffee shops, pubs and the park. Fast becoming my favorite hotel !!

Stayed for 1 night midweek, and overall it was a very disappointing experience. I waited some time at check in as 2 staff members tapped away on computers and ignored my presence totally. When one did serve me I was given no welcome to the hotel and no acknowledgement of Platinum club status. I was unhappy with the location of... More