Booked a Night in the Novotel with my Husband, as we had not stayed here before. The Ambience is lovely the Room very comfortable not as Roomly as I would have expected. Needs a little up dating. The breakfast was fantastic and well worth the extra money, as the choice was there to cater for all. The only downfall was... more

Stayed for a couple of nights during the week and was a little disappointed by the facilities of the hotel. The "fitness centre" was below average and is located outside the hotel looking over a shopping centre. The rooms have all the basic essentials except that I did find it quite average. Overall, I think the hotel needs a renovation. more

From the moment we walked in until we departed we were treated like we were their number one guest. The service we received was that of a 5 star. We couldn’t have asked for a better location. With us being the shopoholics it was great that we didn’t even have to leave the hotel to get a bargain! All the... more

The hotel has a great location - I didn't need to drive or use the trams, as I walked everywhere. All of the staff were great - the porters on the ground floor were very helpful with directions and recommendations. Overall, an enjoyable stay and can recommend highly. more

I stayed at the Novotel on Collins for a business trip for 9 nights because of its location to the office and the city's main attractions. The room was generally OK but could do with some updating. The common areas (hallways, lobby) and the room decor look drab and depressing. The service was generally OK but the housekeeping on one... more

We went for a girls night out in Melbourne having a terrible night with the hotel. The valet parking is very difficult to find as there are no parking spaces to get off Collins St at the front of the hotel. The room we were put in was not what we booked and it took hours to sort out the... more

Stayed here for Business in January. I usually stay at the RACV however it was booked out due to the Australian Open (I highly recommend the RACV hotel). The location was excellent for what I needed. Close to the business hub of Colins St and a short walk to LaTrobe and Williams St. Check in - was OK. Although the... more

Stayed at the Novotel for two nights over new year in an executive suite. Check in was smooth as, we were on our way to the room within a minute or two. The room was large, clean and well appointed with a large LCD screen. Ordered room service one night and was tasty and priced well for Melbourne. Pool was... more

Stayed here for a weekend with family & could not have picked a better location. Did not eat at the hotel as so many other cafes & restaurants around. Very close to Southbank which we walked to regularly & along the Yarra River. Large, spacious rooms with very comfortable beds. We had no complaints about the service. more