Arrived at the Sofitel and was told that they did not have my booking. I thought I had made a booking through the Accor site using my free night but had obviously not completed my booking. The duty manager was extremely obliging and hearing of my plight arranged for us to have a room paying a small upgrade fee. We...
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Sofitel Melbourne is definitely one of my favourite hotels i've ever stayed in. Rooms are well appointed, exactly what you need for a business trip. Beds are comfy and I just love the atmosphere!
I would recommend this hotel to anyone - business or pleasure.
Cheers
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Have stayed here several times, and always found the service, rooms, food without fault. Would recommend to anyone wanting a trouble free stay in Melbourne.
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Thank you for your lovely comments following your recent stay at the Sofitel Melbourne on Collins.
It made me very happy to read that you had a fantastic time with us.
It is always our absolute pleasure to look after you.
Once again, I would like to thank you for your support of our hotel.
Yours sincerely,
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Room was amazing, level 49 facing the lovely suburbs of Victoria..
Staff were magnificent and the food melted in your mouth. The surround sound on the TVs where delightful and the bathrooms were very spacious. Cannot wait for my return
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Thank you for telling us about your recent experience at the Sofitel Melbourne on Collins.
It is with a great pleasure to read that we made your stay very enjoyable.
I look forward to welcoming you back in the very near future.
Yours sincerely,
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