We experienced the same disappointing problems during our stay as the majority of reviewers in this forum. There is no parking at this motel, so be prepared to pay around $50 per night to park in the commercial car park over the road and haul your baggage the distance. (Fabulous in the rain!) Our room wasn't ready on arrival. We... more

I sympathise with the other reviewer... This has been the one time I didn't check the ratings before staying somewhere, and boy, did I suffer for it. The Royce is nothing but false advertising. Sure, the website looks all nice and eclectic, and from the outside and in the lobby the place looks great. Then you get to your room.... more

This place is so bad in so many ways it makes it difficult to begin! 1. The bed (aka camp bed) in our 'deluxe' room folded down from the wall and was without doubt the worse night sleep I have ever had ever! 2. The shower door wouldnt close and you cant help but flood the bathroom 3. There is... more

The Royce's website is very deceiving. We check in for one night and planned to stay in Melbourne another night. We ended moving the second night to Crown Promenade. Room smelt. Bathroom was awful, Drain in floor flooded when we showered. Bartender could not make cocktail I ordered. restaurant was closed and room service menu awful. There was no place... more

We booked a 5 night stay at the Royce over the Easter weekend, and like other reviewers we were very disappointed with the rooms. Our room smelt like an ex-smoking room with lots of air freshener added to attempt to disguise it. The bathroom was definitely not renovated, around the edges of the shower the sealant contained copious amounts of... more

They may have tarted up the reception area and added a few new rooms but this hotel is definately not 5 star and not boutique! From the moment we walked in staff were not what you would describe as friendly and could hardly manage a smile the whole time we were there. We had arrived on an early flight and... more

We booked a night at the Royce hotel online. The rating was 5 star, but the room we got was definitely not 5 star. It was clean but a bit dated and stuffy as the windows couldn't be opened at all. The staff were quite efficient on our check in, in the late afternoon. We came back later in the... more

My girlfriend and I stayed at the Royce Hotel in January as a little get away for 3 nights. I would have to say the place was pretty ordinary. Room service rarely answered the phone. The hotel also hosted weddings and so getting to sleep with the loud celebrations and the wedding guests making loud noises out in the street... more

My wife and I recently stayed at the Royce Hotel for 3 nights. The service was terrible, our room was dark and extremely stuffy (probably because the windows were sealed shut), the bathroom was dated (obviously overlooked as part of the recent renovations), the food was ordinary, and we even managed to get stuck in the lift (and to make... more