This hotel is one of the finest I have ever stayed in! The rooms were clean and tidy, the staff were so very helpful and well presented. The location is perfect, so close to theatres, restaurants and public transport. I would definitely give this hotel 10/10. Well done guys! Keep up the good work :) more

I have stayed at quest hero countless times and my family actually stayed long term for about a year and we love it. The accomodation is fantastic. Great Location. Staff is very helpful with all of your needs with experience in advice for places to eat, shop, bars/clubs and other entertainment. Very clean. This is definelty a place I will... more

Definately blink and you'll miss it...Great location on Little Collins Street! Hotel staff unattentive, they didn't even look up when we were walking in and out which I found really rude! The room was roomy for 3, had awful views of a valley below and 2 blocks of offices looking over us :(. This is the second time I have... more

The location of Quest Hero was great, the accommodation not. This is sold as four star accommodation and our particular apartment had a very poor standard of cleanliness and a general air of scruffiness. There were stains and marks on the carpet, couch, blinds and walls. The ironing board was unuseable, it was completely bent our of shape. The iron... more

Tiny entrance and foyer on Little Collins St (not Russell). Foyer bare but desk manned to early evening with very friendly staff. Apartments seem to be a mix of rented and serviced apartments. We had a 2 BR apartment for great rate of $160/night (negotiated over phone with desk a week before). The bare and featureless foyer, the tiny lift... more

Booked a 2 brm suite with 2 bathrooms (1 ensuite) for a weekend trip to Melbourne for 2 couples. The best rate I could get was with the hotel for AUD$266/night. Location is very convenient, close to everything. Lots of shops and restaurants and China Town very close by. We had apartment 1003 facing towards the Hyatt with views of... more

Stayed 4 nights in a 2 bedroom Excellent: Nothing Good: some staff members. Washer and dryer. Room space. Broken sink faucet was fixed promptly. Bed. Lots of shelves behind the mirror in the bath. So So: Location. More than normal wear and tear on the room and hallways. Many stains on carpet. Clock was set for AM when it was... more

Great apartment in central Melbourne with helpful and knowledgable staff on reception made this an excellent first visit to the city. more

I just got back from a great stay in Melbourne, partly due to the shopping but even more so due our accommodation. The Quest Hero Hotel was a great little serviced apartment with all the mod cons. The apartment is clean, modern and spacious, I will definitely be returning there in the future. Oh and the staff were great too.... more