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All 194 Melbourne hotels »

Crown Promenade Hotel

4.5 of 5
8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Hotel amenities
Ranked #22 of 194 hotels in Melbourne
4.0 of 5 stars 314 Reviews
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314 reviews from our community

What travellers say about this hotel
  • Room service(10)
  • Very comfortable(9)
  • Good size(5)
  • Great view(4)
  • Swimming pool(4)
  • Ceiling window(4)
  • First impressions(4)
  • Casino complex(3)
  • Quite expensive(3)
Traveller rating
    159
    113
    28
    4
    10
Only show reviews for Family (38) | Couples (119) | Business (90)
Date Rating
silver_aquarian52
Gold Coast
Contributor
11 reviews
15 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Paid for 3 Studio corner suites to ensure fabulous Melb CBD views. Asked at the time of booking for rooms with guaranteed views as was 'a special occasion' Booked well in advance and got the rooms at discount...was this a good move?? Two were on floors 11 and 12 with good broad views BUT the third on 5th floor =... More

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princessivai
Melbourne, Australia
Senior Reviewer
8 reviews
3 of 5 stars Reviewed 11 February 2012 NEW

Stayed here over 5 times and its the same thing over... Nice rooms and arrogant staff... Room service and house keeping staff are fab... food is pretty good... All the receptionists always act like they own the Hotel... So arrogant and unhelpful... More

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Lynda S
Melbourne, Australia
Senior Contributor
37 reviews
15 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

This is a great hotel. I stay here every year in June for the Challenge Diamonds Ball which is held at Crown. Check in is always fast, efficient and friendly. Four girlfriends stay in a room with two double beds. Rooms are always clean and very comfortable. Beds are really comfortable but after our night out not sure it would... More

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polly66Hertfordshire
hertfordshire
Contributor
20 reviews
2 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

Stayed here for three nights in January 2012. On arrival we were asked if we wished to upgrade to a corner room. WOW it was fabulous, amazing views over the Yarra river and Southbank. Very luxurious room and ensuite, staff in reception very helpful and friendly and the indoor pool was great with outside space for a spot of sunbathing.... More

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STEVE2007290
Geelong, Australia
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 8 February 2012 NEW

Stayed one night in the king bed suite. Rooms are very spacious including double shower. Great views from the rooms (20th floor) and even from the pool. Very quiet at night even though it is in the middle of the crown area. Easy access to the casino and short stroll to southgate. I loved the pool, nicely heated, includes a... More

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auntymarl
Yamba
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 8 February 2012 NEW

This was my second visit to Crown Promenade, the rooms are a delight, the King size beds with luxury linen and feather pillows made bedtime attractive. The views were amazing from my room, TV had free Foxtel. The Crown Casino was my favourite place for meals, such a choice of Restaurants, easy and safe access via a well lit enclosed... More

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ow_randwick
Sydney, Australia
2 reviews
2 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Stayed one night in Crown Promenade Hotel during the Tennis Open - Xmas gift paid by our son. We were not impressed with a front desk staff/manager. He was up-selling an upgrade to a corner room by over charging us $60. Because when we checked out on Sunday, we overheard that the cost was $40 only. Both my husband &... More

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Greg Moore, General Manager at Crown Promenade Hotel, responded to this review
6 February 2012

Thanks for taking the time to write about your recent stay at Crown Promenade Hotel. Please accept our apologies for the service shortfalls you encountered. We will be discussing the points you raised with our staff. Our tea and coffee facilities are complimentary and we endeavour to convey this to all our guests on arrival. Once again, thanks for your... More

weta90
Christchurch, New Zealand
2 reviews
1 helpful vote
5 of 5 stars Reviewed 31 January 2012

My wife and I stayed for 8 nights at the Crown Promenade during the Australian Open tennis. We left early each day for the tennis and arrived back to find our rooms always immaculately made up. Our first day we were welcomed at the door and our cases taken up to tour rooms. When the room was ready they said... More

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AWarr
Bristol
Senior Contributor
29 reviews
33 helpful votes
5 of 5 stars Reviewed 29 January 2012

This hotel was in a great location for all the restaurants and bars. Right next to the river with great views. We opted for a Corner King Room and we were really pleased we did. Huge windows and great view at night when all the centre of Melbourne is lit up. Lovely walk along the river to the Botanical gardens.... More

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wedmanSingapore
singapore
Senior Contributor
36 reviews
22 helpful votes
4 of 5 stars Reviewed 28 January 2012

I recently spent 2 nights at the Crown Promenade. This hotel is conveniently located a street behind the main Crown Hotel building and easy walking distance to the Yarra River and all the attractions and restuarants along this strip. The hotel has a modern feel and all the staff were very polite, friendly and helpful. I stayed in a room... More

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Crown Promenade Hotel Also Known As

  • Crown Promenade Melbourne
  • Hotel Crown Promenade
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia

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Crown Promenade Hotel
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