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All 188 Melbourne hotels

Oaks on Collins Street

4.5 of 5
480 Collins Street, Melbourne, Victoria 3000, Australia
Hotel amenities
Oaks on Collins Street
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33%
Ranked #130 of 188 hotels in Melbourne
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466 reviews from our community

Traveller rating
    30
    113
    157
    104
    62
See reviews for
Families
38
 
Couples
178
 
Solo
47
 
Business
149
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Adelaide, Australia
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

I stayed at the Oaks on Collins for one week for work. The location is excellent, in the center of the city, close to transport, shops and restaurants. The hotel room was ok, but nothing special. The bed was comfortable. The bathroom was quiet small and just a strange layout, the basin drain was blocked and would take about 30... More

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See 2 more reviews by Lozzie87 for Melbourne
Melbourne, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

First stayed here a few years ago and booked the sky suite and whilst adequate was not as well appointed as I had hoped. For this visit booked a Studio - whilst it did state looked onto an internal garden did not state that this was NOT private and in fact looked out to corridor - needless to say the... More

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See 6 more reviews by DonnaMN for Melbourne
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

Location is OK, Staff vary from USELESS to some with brain cells that work. Supposed to be apartment rooms with cooking facilities. However would be good to have sufficient crockery and cutlery to use within the room. Haves asked twice now and still waiting after 2 days. Cleaning is outsourced thus they simply don't care or have the love for... More

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See 2 more reviews by Ozeboy24 for Melbourne
Sydney, Australia
1 review
1 of 5 stars Reviewed 11 June 2013

Very unpleasant stay at the Oaks on Collins. The one positive was the location, nice and central to everything, however everything else was sub-standard. Bed uncomfortable, lumpy and very old. Linen whilst clean (hopefully) had stains so looked terrible. The bed was actually on a decline so your feet were higher than your head (and I'm positive it wasn't some... More

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3 of 5 stars Reviewed 5 June 2013 via mobile

Beware the Studio suite – it has no external windows. An effectively useless window opens into the guest corridor; I spent a good chunk of time examining from the outside to ensure you couldn't see through the curtains. I would expect a hotel with no window to be advertised as such. Staff range from pleasant to indifferent.

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OaksCollins, Manager at Oaks on Collins Street, responded to this review
10 June 2013

Dear guest Thank you for providing feedback on your stay at Oaks On Collins. On your next visit do try our Studio Executive rooms with a choice of either a view overlooking Collins Street or a balcony overlooking St.James lane. Our studio rooms do have internal views and this is what we advertise as well and it is unfortunate that... More

Adelaide
1 review
1 of 5 stars Reviewed 5 June 2013

I have stayed at this hotel on two occasions. The first was a cheap room that tuned out to be clean and decent, but didn’t have external windows. Twenty minutes after checking in the power went out. I called reception and was told that it was scheduled maintenance on the power grid in that portion of the city and that... More

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OaksCollins, Manager at Oaks on Collins Street, responded to this review
10 June 2013

Dear guest Thank you for your feedback. It is always disappointing to hear from an unsatisfied guest. Please be aware that we have noted the concerns you raised and it is unfortunate the staff did not advise you of the power outage. Once again we apologise for any inconvenience that this has caused and we hope we have the opportunity... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 June 2013 via mobile

Enjoyed our stay at the Oaks on Collins. Great location means you can walk to most places easily. The bathroom arrangements might get tricky if you are travelling with any one other than your partner. Frosted glass means you get an outline of whoever is in the bathroom. The rooms were clean and comfortable.

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OaksCollins, Manager at Oaks on Collins Street, responded to this review
2 June 2013

Dear guest Thank you for your feedback. It is pleasing to hear that you had an enjoyable stay. Your comments about the rooms being clean and comfortable have been passed on to our Housekeeping team. We look forward to welcoming you back on your next stay. Regards More

Hobart, Tasmania, Australia
1 review
1 of 5 stars Reviewed 27 May 2013

It never occured to me that Oaks on Collins had rooms with no external windows, as I had stayed there before. Instead, they look onto an inner hallway done up to look like a garden. This means that you must rely on the feeble aircon to freshen the air in the room. Although the room (studio) was large, it was... More

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OaksCollins, Manager at Oaks on Collins Street, responded to this review
30 May 2013

Dear guest Thank you for your feedback. Unfortunately our studio rooms are internal and this is what we advertise online as well as we do not wish to mislead our guests and the very reason why we always have our best deals on these rooms. On your next visit do book our Studio Executive rooms which either have a view... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 27 May 2013

I stayed here for 5 nights for work. The room was spacious enough, as it was a Studio apartment. But it didn't have any windows, except for one that had a view of a small rock garden that looked out onto a hallway? I didn't like the micro bathroom and the fact that the toilet was right next to the... More

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See 2 more reviews by ChappyOz for Melbourne
OaksCollins, Manager at Oaks on Collins Street, responded to this review
2 June 2013

Dear guest Thank you for your feedback. Unfortunately our studio rooms are internal and this is what we advertise online as well as we do not wish to mislead our guests and the very reason why we always have our best deals on these rooms. It is pleasing to hear that you enjoyed your room service meal however your comments... More

Sydney, Australia
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 26 May 2013 via mobile

We booked a 2 bedroom. To me, this is defined as...2 bedrooms. With walls. And doors. And privacy from the living areas. You know, things that make rooms...rooms! Oaks on Collins gave us one "room" that had a glass wall on one edge, protected by a see through curtain. Our other "room" was a bed in the lounge room with... More

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OaksCollins, Manager at Oaks on Collins Street, responded to this review
27 May 2013

Dear guest Thank you for your feedback. It is disappointing to note that you were not happy with the room configuration. All our 2 bed cosmo rooms are marketed as open plan and we have uploaded pictures that reflect this as well as we do not like our guests to be disappointed. For guests who may have overlooked this our... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Studio room(17)
  • Very good(6)
  • Frosted glass(6)
  • Credit card(4)
  • Not sure(4)

Additional Information about Oaks on Collins Street

Address: 480 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#90 Luxury Hotels in Melbourne
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Oaks on Collins is located in the heart of Melbourne’s business and financial centre, opposite Rialto Towers. Just outside the door is the city’s vibrant entertainment, restaurant, and shopping precinct, while Bourke Street, Southgate, the Crown Entertainment complex and Telstra Dome are a short stroll away. ... more   less 
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Also Known As:
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins
Oaks Hotel Melbourne
Oaks Melbourne

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