My mother and 7 of her friends booked in with this hotel and requested adjoining rooms. This was approved a few weeks or so ago, and last week they rang up to confirm their booking – and the fact that the rooms would be joined was also confirmed. Upon arriving in Melbourne today they have been told that they will... more

We only chose the Grand Mercure Apartments Docklands, Melbourne because it was close to a wedding reception which we were attending. WOW. We were pleasantly surprised. The Mercure has several apartment buildings from which to choose. We stayed in the newest one: The Condor. There were minor issues with some of the fittings, but it was obvious that these were... more

It hard to believe that a hotel brand would consider managing such a poor dirty apartment over the holidays, the apartment was in poor condition, the walls were soiled, lounge broken at one end, tolet seat broken, such a disapointment really spoiled our holiday!!!, at $450.00 a night and for four 4 nights.. it was a costly holiday, We had... more

We stayed at Grand Mercure Docklands - Conder Apartment, the one closet to the city tram. We booked 3 bedrooms 2 bathrooms apartment for 3 nights. The view were great. The bedrooms are large. Main bedroom has a great view of harbour while the other 2 bedrooms have the street and railway view. The lounge room and kitchen both have... more

The only thing going for this hotel is its location. It is situated close to David Jones, Myers,CHina Town and other happening place in the heart of Melbourne. In fact the bus pick up for tours to Great Ocean Road are bang opposite the hotel. Since I was on my honeymoon, we got a free upgrade to a suite plus... more

Advance reservation for 2 nights stay Habour View One Bedroom Suite has been made on the accor web. At check-in the room has got 80% city view only when stand at the balcony and face out to the harbour you can see it. They said the room is full when I requested to changed and finally I was informed that... more

We have recently returned from a 5 night stay. Our apartment was in the NOLAN BLOCK which was absolutely incredible. Fantasic 2 bedroom'/2 bathroom with both City and Water views. Uncredibly clean with everything in it to make our stay comfortable and enjoyable. Will be making this place a regular to stay in, on future visits/ It cant be faulted... more

Great family apartment with magnificent views however uncaring and disinterested service took the gloss off our stay. Remote reception,difficult car parking on arrival and a general lack of concern from staff were negatives at this very expensive property. Our conference was at Southbank which was buzzing !! The docklands were like a ghost town by comparision with little atmosphere and... more

Stayed here for 3 nights we had booked a 3 bedroom and 2, 2 bedroom apartments, were initiallty told upon booking that all rooms were on the same level as requested, but upon arrival were dissapointed to find that te rooms were on three different levels. This did cause some inconvenience. That aside the apartments were fabulous, very clean, roomy... more