room was basic and limited. 2 single beds put together - although they were comy, 2 side tables and a fridge. stayed for two nights and on returning to our room both nights at approx 6pm the romm hadnt been restocked or made-up. plastic windows so noisey at night. services was poor, not helpfull. bar/resturant only open limited times so... more

This was the worst experience ever.. I booked our room at hotel sophia 6 months in advance because we were staying there at the time the F1 grand prix was on. Three days before we were due to fly into Melbourne and stay at Hotel sophia I got a phone call from the concierge (not the duty manager) to advised... more

My partner and I stayed at the hotel for 3 nights. Upon booking through the hotel's website the main reason we chose the accommodation at this hotel was because it highlighted a special with a King Bed! When we got into the bed in the evening we realised that our "King" bed was infact 2 single beds pushed together! We... more

Our stay here was very disappointing. The room was very small, the window did not shut so we heard traffic all night, there was no curtain to block out the street lights and the walls were paper thin so we could hear the tvs and people talking in the other rooms until early hours of the morning! This was suppose... more

What would you expect from an expensive boutique hotel? The room I occupied was clean but sparse and not laid out for a business user (no powerpoints/data connection near the desk). The breakfast selection was very average. The demissive attitude of the front counter staff after handing over receipt for my payment really summed it up. Look elsewhere first... more

My partner and I went to this hotel for a romantic night out in the city. We checked in and went to our first room. We had a look around. The room was small. The King size bed was actually 2 single beds put together. We opened the fridge, its not stocked. Also was not on, and water spilled on... more

Great location, close to everything. But the service wasn't up to the standard. And some of the standard double bedrooms are really small, they can't accomodate 2 regular size suitcases. more

The rooms were great, clean and spacious. The location was ok...close to spencer street station and about 10 min walk to the city centre - so overall good value. However, the service was a big disappointment. Even simple tasks like booking a taxi, or collecting our baggage from storage turned out to be a big, complicated hassle. The staff were... more

This place is great, its new, clean, tidy, the rooms are spacious and the beds are comfortable and the staff are really helpful. The walls are a bit thin at times and its not located in the best part of the CBD but we never felt threatened or scared being out at night. I would highly recommend Hotel Sophia, its... more