Dear Guest, Thank you for your feedback regarding your experience at Rydges Perth. We appreciate your kind comments and will be certain to share them with the team. Our CBD Bar certainly does become busy however at all times we endeavour to ensure there are enough staff to manage the service at the bar. I take on board your feedback...

Dear Guest, Thank you for your lovely comments regarding your recent stay at Rydges Perth. We appreciate your compliments and the staff are all very pleased to read your review. I am very pleased you enjoyed your belated birthdays and that the team contributed to your celebration. We look forward to welcoming you back again in the future. Kind regards,...

Dear Guest, My apologies if the staff failed to assist in unloading luggage from the car upon your arrival. Umbrellas are generally available for such circumstances however given the inclement weather conditions the team had provided all of these to guests. An oversight on their part in one way, however a reflection of their willingness to provide excellent service to...

Dear Guest, Thank you for taking the time to provide comments regarding your stay at Rydges Perth. I am pleased you found your stay comfortable and enjoyed the facilities of the hotel. When you next stay, should you prefer breakfast which is not buffet style, our CBD Restaurant also offers an a la carte menu for breakfast, so we can...

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Rydges Perth. The team are always motivated by positive comments from our clients, thank you adding that little extra sparkle to their day! Great service is not a matter of luck here at Rydges Perth, I am sure you'll have seen many smiling clients who...

Dear Guest, Thank you for your valuable feedback regarding your recent stay at Rydges Perth. I am pleased with the aspects of the hotel for which you have commented positively. I was very disappointed to read that you did not enjoy the restaurant and bar. It is interesting that, the same staff who handle room service also work in CBD...

Dear Guest, Thank you for your comments regarding your stay at Rydges Perth. I am disappointed that you appear to have had some experiences with Room Service at the hotel which we would certainly deem unacceptable. We only wish your concerns had been brought to our attention during your stay to enable us to rectify your concerns. I can confirm...

Dear Guest, Thank you for your comments regarding your stay at Rydges Perth. Unfortunately, as you have chosen not to advise us of your concerns during your stay and have waited some three months to provide this feedback, it is difficult to comment on or action. The night you have referred to was certainly a night the hotel was full,...

Dear Guest, Thank you for taking the time to provide comments regarding your recent stay at Rydges Perth. I am concerned at the feedback regarding service in the hotel, as Rydges Perth has a positive reputation as a leader in this area. Whilst we understand errors can take place, it is difficult to fathom someone ever waiting so long for...