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Mantra on Hay

4.5 of 5
201 Hay St, Perth, Western Australia 6000, Australia (Formerly Saville Park Suites Perth)
Hotel amenities
Ranked #25 of 62 hotels in Perth
3.5 of 5 stars 108 Reviews
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108 reviews from our community

    Trip type
Traveller rating
    26
    40
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    16
    6
Date Rating
deansmith18
Armidale, Australia
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

The staff were very friendly and helpfull, the room we had we nice and large, Beds were great with one King and one queen, The A/C was a but loud but was very good at keeping to room cold, The windo view was looking our over a car park but that was fine, Great access to the free CAT busses More

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Jbdb2006
1 review
1 helpful vote
2 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

A/c filter was filthy. A/c so noisy it you could hardly hear tv at full volume, no way could you sleep through the noise and it has been over 30 degrees each day. Cutlery was dirty, dryer did not work, shower walls mouldy, hole in wall and noticeable patching throughout bathroom. Oven took 1hr to warm up, no oven trays... More

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reduja
gosford
Contributor
15 reviews
15 helpful votes
5 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

We recently stayed in a 2 bedroom apartment after researching and reading many reviews I was pleasantly surprised and happy with our choice. The beds were very comfortable, the apartment was quiet and clean, facilities were very good, swimming pool very inviting and staff were very helpful and friendly, I would definitely stay again and reccommend this establishment to my... More

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Simon Ruri, Manager at Mantra on Hay, responded to this review
7 December 2011

Hi Reduja Thank you for taking the time to express your gratitude with regards to your recent stay with us here at Mantra on Hay. We look forward to welcoming you back in the future. Regards Simon Ruri Executive Assistant Manager More

Andy121066
2 reviews
1 helpful vote
2 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

This was our first accommodation on a trip around western australia and the most expensive and easily the worst. Staff friendly enough but room dreadful. Oddly tucked away behind a set of other doors that were being painted whilst we were there, it was more like a closet. Watching out for the wet paint the room was small and dark.... More

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Simon Ruri, Manager at Mantra on Hay, responded to this review
4 December 2011

Andy121066 Thank you for taking the time to provide feedback on your recent stay. As an older 4.5 star property some of our facilities and fixtures are a few years old, however clean and in good working order, therefore I regret the shortcomings in not meeting your expectations. As mentioned in other responses we are progressing through scheduled maintenance to... More

grannybHertfordshire
Hertfordshire
Senior Reviewer
7 reviews
7 helpful votes
3 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

very helpful staff here at this well situated apartment hotel, but the room was disappointingly shabby and the kitchen and bathroom needed an update. We would have liked to have been able to open the window in the bedroom and a flyscreen on the balcony door. Also, it's irritating to have the fridge stuffed full with minibar things which I... More

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Simon Ruri, Manager at Mantra on Hay, responded to this review
4 December 2011

grannybHertfordshire I am disappointed to hear that you were not happy with the standard of the room that you were allocated. The apartments are currently scheduled for a refurbishment; this will enhance the overall presentation of the rooms and also the guest experience. I understand your frustrations in regards to the minibar items. This is a brand standard offering and... More

Sarts
Melbourne, Australia
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

We booked a 2 bedroom apartment for 2 couples and were willing to pay average of $400 a night for a four night stay. We expected better value for what we received. Pat Rafter's Mate's Rates - I don't think so! What a joke. The room was tired and we were informed by staff that this room had been listed... More

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Simon Ruri, Manager at Mantra on Hay, responded to this review
24 November 2011

Hi Sarts I am disappointed to hear that you were not happy with the standard of the room that you were allocated. As mentioned in past reviews the apartments are currently scheduled for a refurbishment; this will enhance the overall presentation of the rooms and also the guest experience. On a positive note, it is pleasing to hear that the... More

Angela H
Perth, Australia
Contributor
11 reviews
11 helpful votes
4 of 5 stars Reviewed 18 November 2011

Our first night in our adopted city of Perth was spent here and proved to be a great choice. The agent had messed up the booking due to our flight arriving at an ungodly hour, but fortunately the receptionist was able to give us a room at 3am with no hassle and we enjoyed 2 nights in a well appointed... More

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Simon Ruri, Manager at Mantra on Hay, responded to this review
20 November 2011

Hi Angela Welcome to Perth. Thank you for your kind words regarding your recent stay with us here at Mantra on Hay. I am glad we were able to accommodate you, and that you found our establishment to be accetable for your accommodation prior to settling in to a more permanent residence. Regards Simon Ruri Executive Assistant Manager More

RussellBrisbane428
Brisabne
Reviewer
4 reviews
5 helpful votes
3 of 5 stars Reviewed 15 November 2011

After a stay at Mantra on Hay Street, i would say that overall the property was quite good, the staff were very helpful and friendly, there was eateries very close to the hotel which was great, about a ten minute walk from hay street mall so very close to shopping in the city. The bathroom was lovely and clean, however,... More

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Simon Ruri, Manager at Mantra on Hay, responded to this review
16 November 2011

Hi RussellBrisbane428 Thank you for your feedback with regards to your recent stay with us here at Mantra on Hay. Painting of the rooms is apart of our programme maintenance schedule and it is unfortunate that you had to experience these shortfalls with regards to the overall apprearance of the accommodation you were provided. On a positive note it is... More

David B
Cambridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 9 November 2011

Stayed in 1 bedroom suite/apartment. Extremely comfortable, every convenience. Clean, friendly. Location good. Free bus around Perth central area just outside. close to WACA More

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Simon Ruri, Manager at Mantra on Hay, responded to this review
16 November 2011

Hi Loopy_lou_6530 Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon Regards Simon Ruri Executive Assistant Manager More

loopy_lou_6530
Geraldton, Australia
Senior Reviewer
7 reviews
7 helpful votes
4 of 5 stars Reviewed 8 November 2011

Stayed at Mantra on Hay in October 2011 and March 2011 in a 2 bedroom/1 bathroom apartment on both occasions. We were a group of 4 adults and found the apartments clean, spacious and well equipped. We liked that the apartments have a balcony. Apartments are in a good location with supermarket, bottle shop and many eating choices nearby. Good... More

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Mantra on Hay Also Known As

  • Mantra On Hay Perth
  • Mantra On Hay Hotel Perth
Address: 201 Hay St, Perth, Western Australia 6000, Australia (Formerly Saville Park Suites Perth)

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