'never again' she cried! smelly, dirty, old and tired, i'd rather be sleeping in the back of my ute! painless check-in was about the best part of this stay, the room itself was dirty and smelly, light not working, bedding was unremarkable. i raised my concerns with the reception staff who appeared to be not interested, won't be staying there... more

I had to go back onto Expedia.com to check this was actually the hotel I booked, because I felt sure that the nice pictures I looked at when booking reflected something much nicer than this! How they rate it a 3-star hotel I don't know. I'm glad it was just hubby and me staying for one night, I would have... more

My boyfriend and i were not expecting much from this hotel as we only paid $99 a night (on a last minute hotel website). However we were very pleased with the hotel room. We stayed in a Standard Riverview room on the 3rd floor. This included a queen size bed and a single bed. The room was a decent size,... more

Dirty Disgusting, terrible service never a smile.. staff are unfriendly, rude, rooms are filthy patches of different colored paint everywhere, air-conditioning leaks profusely all over carpet which leads to terrible smell- was not fixed for 3 days hot then due to smell were told we were being charged for room airing? ridiculous as they were told straight away...no remote for... more

We booked this hotel through our agent. We had seen it on the web and it looked very nice. When we got there we were told we were not allowed to check in until 2pm although it stated 10am on our forms. The front desk girl was very rude and extreamly unhelpful the entire trip. The rooms had a foul... more

I don't know if we are just destined for bad luck, but this place that is supposed to be hotel, just isn't, not in our opinion anyway. We arrived and were given a twin room, this may have been a minor error but it wasn't a very good start. Even if it was the right room, there is no way... more

Booked via wotif. When I phoned to request early check-in I was told it would cost $50 extra so hung around until 1pm and was then allowed into my room. Room OK, although bedside lamps didnt work, paint peeling in places, thin towels and shower sprayed unto bathroom floor making it slippery. Could cope with that but the traffic noise... more

Initially, when we first arrived at the hotel (on a business trip), we were quite dissapointed because it looked like a one-star motel and if you're on a business trip, you would expect something more comfortable than this. Entering the room, I must admit I was taken aback by the deco of the room, it was so old-fashioned, but it... more

From the difficulty in opening the entrance door to a sofa bed that was broken and couldn't be slept on, this hotel maintained a consistently low standard. Staff were extremely unfriendly and their first item of conversation on arrival concerned the room payment rather than polite small talk. Also, when asked how to get to the nearest beach the desk... more