Even though I booked this hotel for the location and good rates, after travelling around NZ and Oz for 3mths I began to dread the thoughts of this hotel. How wrong I was. The staff couldn't have been more helpful including reception, waiting, and cleaning staff. Nothing seemed to be a problem and they were very generous with extra towels... More

The Criterion is a striking art deco building in a fantastic location - only 2 minutes walk to the Hay St mall. The room was as to be expected for 3 star; whilst the furnishings were a little dated, I could not fault the cleanliness, and the in-room safe and large flat screen TV were a plus. I feared I... More

Yep I pretty much agree with the majority of the comments below. The only reason this hotel wasn't terrible was because of the location which is excellent. My room was tiny, smelt bad and wasn't very clean. The staff were unfriendly and unhelpful and was far too expensive for the standard. Saying that Perth is really expensive and you may... More

Cons: 1) Very rude staff Stayed for 3 nights, only 1 night that we had minimum room service (rubbish empty, change of towel). The other 2 nights without service. When we complaint, all we got was 'I don't know' and 'it's a cheap hotel, what do you expect'. We paid $135 a night, the hotel rated as 3 star but... More

Not a cheap hotel. Paid $140 just room. Lift was not working. Free Internet never works. Only the location was great. More

This an old hotel in the CBD district of Perth, We arrived at midnight to be told our room was on the 3rd floor { top floor} when i asked for direction to the lift I was told We Dont Have One. So I had to carry two 25kg suitcases 6 flight of stairs. Them there,s the air conditioning unit... More

I stayed at the Criterion Hotel Perth for 3 nights. For one the lift didnt work, the whole place was very dated, the rooms had cracks in the walls, the bathroom walls were all puttied up not repainted and looked very tacky. The shower took about 20minutes to find the right temperature, very hard to work out, im not s More

I stayed at the Criterion Hotel Perth for 3 nights. For one the lift didnt work, the whole place was very dated, the rooms had cracks in the walls, the bathroom walls were all puttied up not repainted and looked very tacky. The shower took about 20minutes to find the right temperature, very hard to work out, im not sure... More

This hotel is close to everything and whilst dated the standard of accomodation is acceptable. After travelling for the previous 3 months in asia where service is paramount I found the standard of service at reception sadly lacking. When I checked out I paid the bill but at no time was I thanked for my custom or even more than... More