Thank you to Wayne and the team at Park Lane Motor Lodge for accommodating our class trip at short notice! All rooms were clean and comfortable, mini bars were unstocked as requested, beds were moved to fit groups as required, check in was arranged smoothly (not an easy feat with this many kids)all questions were answered prior to arrival, other...
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Dear Debbie,
We were more than happy to accommodate your school group, being a 38 room motel meant it was no hassles to fit your large group in quite comfortably. It is great to read all the comments from your students and the staff members/parent helpers alike and glad to hear that everyone had such an enjoyable time.
We look...
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We stayed for 3 nights in a penthouse room which was very clean and ticked all the boxes. The checkin was smooth and Wayne offered helpful advice on the surrounding area. The private patio was brilliant, we spent our afternoons sitting in the sun enjoying a glass of wine. We also enjoyed a night at the harness racing which is...
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Dear Guest,
Thank you very much for your positive Feedback. We are very glad to hear that you enjoyed our lovely penthouse rooms and were lucky enough for the weather to be great during your stay so you could really make the most of the private balconies. I agree we are in a great location for the harness racing over...
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Not only is the motor lodge easy to find,easy to park and conveniently situated, it is very clean and comfortable. We arrived with extra party members on a very busy weekend.The manager - Wayne Shaplin went out of his way to accommodate us all. He organized transport to a major sporting venue and gave invaluable advice to make our weekend...
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Dear Carole,
Thank you very much for your glowing review, we really appreciate your feedback and as you know we do take great pride in caring for all our guests so it was no troubles at all to accommodate and help with your needs during your stay with us. We look forward to welcoming you back in the future with...
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Aged would be an understatement. Power points loose on the walls, atrocious paint job - i think they used a two inch brush to "cut in". Having said that, I did call late on a Sunday evening and the owners were very accommodating, leaving a key and note for our after hours arrival. Would I recommend it? If you are...
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Dear Guest,
I am very glad that you had the chance to experience our great customer service even thought you were checking in after our office hours, and that you would still recommend our property as a place for an overnight stay.
We thank you for your feedback regarding the room itself and will be looking into the way in...
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A pleasant enough stay in rooms that are reasonably spacious, but which are now a bit dated. Some fittings didn't work fully, and the sound-proofing between rooms could be better.
The owners however were outstandingly friendly and helpful and would be a reason to return.
Handy location and good parking.
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Dear Guest,
Thank you very much for your kind words about our outstandingly friendly and helpful customer service, of course to us this is just part of what great kiwi hospitality is all about, we are glad that you would return to us because of this, and we do look forward to welcoming you back again one day.
I would...
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We have stayed here twice a year for the last 14 years, this would be the first time we have had a clean and fresh smelling room. We stay here as it is easy to get to our conference centre across the road. The new managers are doing a great job and can see what needs to be done.
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Dear Lisa,
Thank you for your positive feedback and your ongoing loyalty to Parklane Motor Lodge. I'm glad that on this stay you were greeted with a standard which we only hope to improve on in the future.
It is our pleasure to make your stay an enjoyable experience overall and not just to be a Great location (although it...
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New owners, so don't take any notice of previous reviews. New beds, really comfortable units, quiet and yet so close to everything. I will be back for sure every time I visit Auckland. Real KIWI hospitality. The rooms are super clean and serviced everyday to the highest level. Don't waste your time looking further - stay here!
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Dear Guest,
Thank you very much for your positive feedback, it's great to hear when our guests really enjoy their stay as you have and that the effort that has gone in from us as the new managers is helping to make your experience so fantastic in your new home away from home when you visit Auckland.
It is our...
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Spacious, comfortable room, perfect for what we needed. Easy location to get to after our night in town and a good price. Staff were warm and friendly and the breakfast the next morning was delicious and fresh. Could of used an electric blanket on the bed as I feel the cold but everything else was great. Would happily recommend a...
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Dear Guest,
Thank you very much for the feedback about your stay and we're glad the room, our location and our customer service was ideal for the needs of your stay. We are continuously listening to our guests comments and feedback and using this information to find ways to improve the quality of our guests experience. Therefore based on your...
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The management could not have been more helpful the motel was better than i had expected I would stay again no problem.
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Dear Guest,
Thank you very much for your positive review. I am glad we exceeded your expectations and we look forward to welcoming you again in the future.
Kind Regards,
Wayne Sharplin & Matt Durand
Motel Management Team
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If you are not fuss this is good. Staff is however very friendly!!
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Dear Guest,
I would like to thank you for choosing to stay with us at Parklane Motor Lodge. I am very sorry to see the photos of what we consider a very unacceptable level of cleaning from our housekeeping team and thank you for bringing this to our attention. Upon looking into how this came about I can see that...
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10 Reviews
205 Reviews
10 Reviews
