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All 121 Auckland Central hotels »

Hilton Auckland

5.0 of 5
147 Quay St | Princes Wharf, Auckland Central 1010, New Zealand
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Ranked #10 of 121 hotels in Auckland Central
4.0 of 5 stars 327 Reviews
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327 reviews from our community

What travellers say about this hotel
  • Cruise ship(12)
  • Very good(5)
  • New Zealand(5)
  • Great location(5)
  • Nice touch(4)
  • Buffet breakfast(3)
  • Friendly and helpful(3)
  • Harbor view(3)
  • Room rate(3)
Traveller rating
    154
    103
    41
    16
    13
Only show reviews for Family (28) | Couples (160) | Business (54)
Date Rating
white_knight_and_dog
Birmingham, United Kingdom
Senior Contributor
45 reviews
57 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

It's a long way to Auckland from England. After the horrors of long distance flight (even when it's broken up by a short stopover in the wonderful Singapore) and although being made very tolerable by flying on the immaculate Singapore Airlines, it's still a relief to arrive at somewhere which combines peace and quiet with style and comfort. Thus I... More

Was this review helpful? Yes
CPHIAKL, General Manager at Hilton Auckland, responded to this review
16 February 2012

Dear white_knight_and _ dog, Thank you for posting your review of the hotel on tripadvisor, I really appreciate your feedback. I was delighted to see that you were able to enjoy a great night's sleep and great to see you found a comfortable bed after your journey from the UK. Our "Serenity" beds are Hilton's own design and were introduced... More

braidmacd
Southern California
Contributor
20 reviews
13 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

Great hotel if you are joining a cruise ship in Auckland as the ships berth along side the hotel. Easy to get to from the airport via the inexpensive (especially compared to taxi fare) airport bus which stops two blocks from the hotel. We had room 714 with a full view of the harbor, until the ship arrives and completely... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
12 February 2012

Dear braidmacd, Thank you for sharing your impressions of the hotel on tripadvisor, I appreciate your feedback. I was pleased to see that you found the hotel's location convenient for your needs and that you were able to enjoy a glass of wine on your balcony. As you mentioned the Ferry terminal is a short walk from the hotel and... More

Cindy_49
Toronto, Ontario, Canada
Senior Reviewer
10 reviews
36 helpful votes
5 of 5 stars Reviewed 10 February 2012

My husband and I recently planned a three week vacation and cruise to Auckland and Australia. Not having been there! After some research we chose the Hilton in Auckland. This hotel is built right on the pier! If you ate cruising...he ship pulls right up beside the hotel! Great access to downtown and local ferries. Really the views are spectacular... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
12 February 2012

Dear Cindy_49, Thank you for posting your review of the hotel on tripadvisor. I was delighted to see that you enjoyed your stay with us and thank you for your recommendation. I hope we may see you back at the hotel on future travels. Best regards, Chris Partridge General Manager Hilton Auckland More

sashman1
Essex
Contributor
12 reviews
4 of 5 stars Reviewed 10 February 2012

I was lucky enough to get a 7th floor room, towards the end of the hotel. Cruise ships tend to berth nose inwards the higher and nearer the end of the hotel you get, the more likely you will be clear of them. That's said they are only there a short time, however if you are too and you either... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
12 February 2012

Dear sashman1, Thank you for posting your review on tripadvisor. Thank you for sharing your feedback regarding the hotel location and choice of rooms during the visit of a cruise ship while you were at the hotel. I was pleased to see that you found the hotel team genuinely helpful during your visit. I hope that we may see you... More

probativev
Seattle, Washington
Senior Contributor
37 reviews
28 helpful votes
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

My husband is a diamond member so we usually get pretty good treatment at Hilton hotels but the Hilton Auckland made us feel like royalties. We stayed here on points and still they upgraded us to a deluxe room, gave us 5 free drinks vouchers, and a bottle of chilled champagne upon arrival, plus free breakfasts and free wi-fi. The... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
7 February 2012

Dear probativev, Thank you for taking time to post a review of the hotel on Tripadvisor, I appreciate your feedback. I was very pleased to see that you enjoyed your stay and the special touches we provided in recognition of your husband's Diamond Hilton honors status. It was great to see that the team were able to assist you with... More

C O
Atlanta, Georgia
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed 2 February 2012

Not a huge fan of Hilton Hotels, we were pleasantly surprised by the clean, contemporary decor of this Harbor side location with stunning views. Unfortunately it was too cool to enjoy our balcony. We did not have problem with service as others describe. Walking access to several harbor restaurants and shops, we enjoyed a short, two night visit. More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
7 February 2012

Dear C O, Thank you for posting your review of the hotel on tripadvisor following your stay in November. I appreciate your feedback. I was delighted to see that you enjoyed your stay and found the hotel convenient for your needs in Auckland. Thank you for choosing to stay with us and I hope we may see you back on... More

Tim J
Brisbane, Australia
Contributor
16 reviews
3 helpful votes
5 of 5 stars Reviewed 2 February 2012

Had a great midweek stay at the Auckland Hilton. Location is excellent and views from 3rd floor where we were are amazing from the balcony. Shame we woke to a cruise ship blocking our nice view. That said we love the big comfortable bed best on our stay of four weeks around the country! Service is excellent as expected and... More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
7 February 2012

Dear Tim J, Thank you for taking the time to post your review on Tripadvisor, I appreciate the feedback. I was delighted to read that you enjoyed your stay at the hotel and that despite waking up to a ship outside the hotel you enjoyed the views at other times. It was great to see you enjoyed breakfast and found... More

OzzieGuest
Mackay, Australia
Senior Reviewer
6 reviews
9 helpful votes
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Stayed three times over the past two years at the Hilton Auckland and by pure luck I haven't had the cruise ship alongside problems as in other reviews. I was a passenger on the Diamond Princess which departed from Princes wharf (which gave me the idea to return and stay at the Hilton) so I can see it could be... More

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Mmichan
Contributor
13 reviews
11 helpful votes
5 of 5 stars Reviewed 25 January 2012

This is a new hotel, o seems like it. Modern rooms, clean, good service. If you have a car, beware of the 30 dollars per night rate. But its nice and worth it. Pool is small but cool. Bar is good. Can't complain! More

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CPHIAKL, General Manager at Hilton Auckland, responded to this review
7 February 2012

Dear Mmichan, Thank you for posting your review on tripadvisor, I appreciate your feedback. I was pleased to see that you found everything met your expectations on this occasion. I look forward to wecloming you back on future travels. Best regards, Chris Partridge General Manager Hilton Auckland More

Lightofhope
Dublin, Ireland
Senior Reviewer
8 reviews
13 helpful votes
3 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

Stunning location set on the harbour amongst the chic restaurants & bars of downtown Auckland. Waking up in the morning and looking out of the windows onto the upper deck of a cruise ship is a memory which will last forever. However all those amazing features were severely let down by poor service from untrained (& non English speaking) staff.... More

Was this review helpful? Yes
CPHIAKL, General Manager at Hilton Auckland, responded to this review
7 February 2012

Dear Lightofhope, Thank you for taking time to post your review of the hotel on Tripadvisor, I appreciate your feedback. I was pleased to see that you enjoyed the hotel's location but am sorry to see you encountered some challenges when dealing with the team. We strive hard to ensure that all hotel team members receive the training required to... More

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Hilton Auckland Also Known As

  • Auckland Hilton
Address: 147 Quay St | Princes Wharf, Auckland Central 1010, New Zealand

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Hilton Auckland
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