Stayed here for only one night unfortunately, but everything was lovely. service was amazing, nothing was ever too much trouble for the staff. more

A nice hotel with good location in the middle of Auckland CBD. The wievs from the 16th floor weren`t great, but the room was pretty big and modern. Expencive internett. Not even wireless. Costs 10 NZD for 2 hours or 33,49 NZD for 24 hours (100 MB). Think wireless internett should be included when you stay at hotels that costs... more

Stayed for 4 nights in a city view room in October 2009. Stays were broken with a night away in Hamilton. Much like many of the other reviews already posted, you'l find this hotel is really lovely but lacks some of the details and luxuries of a true 5 star hotel. It still has all the facilities you'd expect it... more

Try to get a room on the 21st floor. Fantastic views! more

I had a great time at the Skycity Grand during my 4 day stay there. Beautiful room that overlooked the harbor and the sky tower. Location is superb. Central to walk around the CBD. Was greeted warmly by the doorman. Check in was a breeze and the room is very comfy and modern. Very simply decorated and clean. The bed... more

We booked this hotel for the weekend as it was my partner's birthday and we hadn't been to Auckland for a while.Check in was quick and faultless. Concierge very friendly as was front desk staff. Location can't be faulted right across from the casino, short walk to Queen Street and the airport bus stop. Room not a bad size, bed... more

I really enjoyed my stay with this hotel. The rooms were nice and clean, staff were extremely helpful (even booking us a last minute tour) nicely priced and very good location. My only 'but' is small - I guess I had grand expectations of this 5 star hotel, as compared with other 5 star hotels around the world. I think... more

My second visit here and the suite rooms are still a good experience but staff service is a little mixed in speed of response and commitment, as was the case in a previous visit. My dissappointment was not getting the two rooms I had booked months ago, that management tried but were not able to remedy on arrival. Beware. Room... more

Luxury King Room - what you would expect as a minimum standard from a 5 star. King bed seemed like a queen; bathroom small-ish, and awkward shower door opening; TV was an old CRT. Not luxury. If you want something to remember by, upgrade. more