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Rydges Auckland


Hotel class 3.0 of 5
Corner Federal and Kingston Streets, Auckland 1001, New Zealand
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Reviews you can trust

80% Recommend
4.0 of 5 stars 103 reviews
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By trip type
All (103)
[ Date ] [ Rating ]
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5 of 5 stars
Canberra
10 Nov 2009 | Trip type: Couples New

We stayed at Rydges Auckland for 3 nights at the start of our 14 day tour of the North Island in New Zealand. We couldn’t have picked a better location and our room with a king bed was modern, spacious and comfortable. All the staff were very friendly and the hotel is located in a quiet street which was great.... more

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3 of 5 stars
Washington DC
19 Oct 2009 | Trip type: Business, Solo travel

I stayed here for four days in late July 2009, when the renovations were going on in the lobby. My room was fine, though the bathroom was definitely in need of a good scrub and the grout needed cleaning - the first day I was there the bathroom was not cleaned... I used the Rydges club membership to get a... more

Management response from
FOMRydgesAuckland, Front Office Manager

Dear anikod, Thank you for your comments on Rydges Auckland. We are very central and we do find that this is a great benefit to our guests. I would like to apologise for the fact that the bathroom in the room you were accommodated in needed attention. I have assured that this has been rectified. I have also passed on...

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3 of 5 stars
Brisbane area
16 Oct 2009 | Trip type: Couples

Did not appreciate a false fire alarm approximately 3.15 am. The room was clean and comfortable but the bathroom did not have hand rails etc., and clambering over and into a bath for a shower was difficult. Room service efficient and satisfactory but selection from menu very limited. Front desk staff appeared more intent on "gossiping" amongst themselves and guests... more

Management response from
FOMRydgesAuckland, Front Office Manager

Dear dendad, Thank you for taking the time to comment on your stay at Rydges Auckland. I would like to sincerely apologise for the inconvenience you experienced with the false fire alarm. This is a very rare occurance for the hotel and was unfortunately caused by a manual fire switch in one of the corridors. I would also like to...

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5 of 5 stars
Irvine
1 Oct 2009 | Trip type: Solo travel
1/1 found this review helpful

I stayed at this hotel for two nights on my first visit to Auckland. I was contemplating between Rydges and Hyatt. I am glad that I picked Rydges. This was my first time staying at a Rydges hotel. My room had an L shaped window which had a corner window facing the Sky Tower. It was nice to look out... more

Management response from
FOMRydgesAuckland, Front Office Manager

Dear kuyajojo, It is wonderful to hear that you enjoyed your stay with us at Rydges Auckland and your time in Auckland City. We look forward to seeing you again soon, Regards, Emma Davies FRONT OFFICE MANAGER

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3 of 5 stars
Sydney
16 Sep 2009 | Trip type: Couples

Having been staying at a number of Rydges hotels over the last 18 months, I must say Rydges Auckland is not at the top of my list of preferences. The room I stayed in was quite small compared to other Rydges hotels, and so were the restaurant and bar (which to give the hotel the benefit of the doubt, were... more

Management response from
FOMRydgesAuckland, Front Office Manager

Dear ng_ryan, I am sorry to hear that Rydges Auckland is not what one of your top preferred properties in Auckland at this stage. I can assure you that with the renovations that have just been completed on the cafe & bar area, that these areas are now very spacious. It is great to hear that you found our team...

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2 of 5 stars
Sydney
11 Sep 2009 | Trip type: Couples

Booked a double room on Qantas Ready Rooms. Was advertised as having city views - our room looked straight into an office in the building next door! Room had 2 small double beds which had the noisiest starchy sheets, so when we moved slightly we woke each other up. When our room was made up on the second day, the... more

Management response from
FOMRydgesAuckland, Front Office Manager

Dear Holiday-hussy, Thank you for taking the time to review your stay of Rydges Auckland. Please accept our sincere apologies for the issues that you experienced during your stay. Each issue will definitely be reviewed with the relevant department to ensure it is rectified. I do hope that we have the opportunity to welcome you back to Rydges Auckland on...

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5 of 5 stars
Somewhere in Canada
24 Aug 2009
2/2 found this review helpful

Good Deal: My mother and I stayed at this hotel in mid-July, 09. We got an incredible deal - NZD 276 for three nights in a Superior Double Room with Buffet Breakfast included. We had earlier booked the room at a higher rate. We found a lower rate on hotelclub and used the best rate guarantee from Rydges to get... more

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4 of 5 stars
NSW
21 Aug 2009

This hotel is in an excellent location. A pleasant 10 - 15 minute stroll from the Britomart (train and bus station). Note that the Britomart is across the road from the Wharf where the ferries leave from to go to the islands in the Auckland Harbour. Some renovations happening on the ground floor of the hotel so check in is... more

Management response from
FOMRydgesAuckland, Front Office Manager

Dear kiwi1963, It is great to hear that you enjoyed your stay at Rydges Auckland. We are happy to advise that our brand new reception area is now complete and is located back on the Ground Floor in its original location. We agree that our location is perfect for access to the Sky Tower & Casino and the harbour where...

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3 of 5 stars
NSW
20 Aug 2009 | Trip type: Family

Hotel only one block from restaurants, sky tower and hop on , hop off bus pick up point. During our stay reception moved from ground floor to 1st floor. Restaurant extremely over priced for breakfast and dinner. Hence no one there. Had a room with a disabled bathroom which I requested. Bathroom modern but floor flooded and could not shower... more

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2 of 5 stars
sydney
15 Aug 2009 | Trip type: Solo travel
0/2 found this review helpful

first of all as u enter to the reception there just 3 tables,no hotel logo,no name.there might have been a renovation or something the wall was just left like tht.as soon as u enter into a hotel.i felt like its like a backpacker stay nota 3 star or a 4 star hotel.well i tried to check in then the receptionist... more

Management response from
FOMRydgesAuckland, Front Office Manager

Dear ryanpsyd, Thank you for your review on your stay with us. I would like to apologise for the issues that experienced in the bathroom of your room duiring your stay. I also do appreciate your comments regarding the reception area. The hotel was undergoing some changes with reception and I am happy to advise that the new reception area...

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Rydges Auckland Also Known As

  • Rydges Hotel Auckland
  • Auckland Rydges Hotel
Address: Corner Federal and Kingston Streets, Auckland 1001, New Zealand